Businessman using smartphone double exposure
As business itself changes, business phone systems are also in a state of evolution. Phone systems have moved from hardware PBX systems to virtual PBX solutions. Instead of having a closet full of telephone equipment, small businesses can offload the cost of buying and maintaining equipment to service providers and get their telephony delivered via the internet. While phone systems remain crucial to most types of businesses, unified communications platforms offer advanced features that companies need to thrive in a modern business environment. That’s where UCaaS (unified communications as a service) comes in. UCaaS represents the next stage in the evolution of communications. Now small businesses can get all of their

v2-social_kid-6607
During the world’s largest gathering of IT decision makers, Gartner Symposium conference in Orlando in October 2016, RingCentral took the opportunity to speak to show attendees to get an impression of their top IT priorities for 2017. We’ve highlighted some of the key takeaways in this handy infographic, and elaborated further below on some of the highlights.   Digital Transformation Takes Center Stage If there was a single theme to the results, it was that an overwhelming 93% of respondents believe that digital transformation is a priority for their organizations in 2017, compared to only 2% who said it was not a priority, and 5% who were unsure. 2017 IT Spending Priorities We asked IT decision

000
COPE may be replacing BYOD as company security measures tighten. The BYOD, or Bring Your Own Device, allows employees to use their personal smartphones for business. However COPE, or Corporate Owned, Personally Enabled, devices are soon to replace BYOD. The switch from BYOD to COPE could be costly for companies. But this cost may be much less than a cyber security breach many companies now face in the digital era. Forbes noted that in 2013, hackers siphoned $300 million from a hundred banks in over 30 countries. The added security companies will have over the devices using COPE may certainly be worth it in the long run. Employees are becoming

Young man working in office at home on Christmas
The days are getting shorter, temperatures are cooler, and you’re already starting to put things on the calendar for 2017. That means the end of the year is approaching, along with the beginning of the holiday season. For many small businesses, the next few weeks can be extremely busy as holiday shopping and travel kick into high gear. Here are five ways your RingCentral cloud phone system can help you keep on top of your business and spread some holiday cheer this season. 1) Put a holiday spin on your hold music The right music can put people in the holiday mood. Use RingCentral’s custom hold music to spread a little

Topics

RingCentral Contributors

  • carolyn
  • dmitry
  • richard
  • kristen
  • evie
  • patricks
  • davidl
  • brianwright
  • curtis

Guest Bloggers

  • meaghan
  • patrickg
  • johnr
  • leo
  • zac
  • jemma
  • chikodi
  • jamie
  • ekaterina
  • alexis
  • davids
  • michaelr
  • danielle

RingCentral Videos

RingCentral Videos

BirdEye