paul
Paul Comaroto
January 16, 2017

How RingCentral Glip Pays Off for an IT Department

How RingCentral Glip Pays Off for an IT Department

IT Departments adopt RingCental Glip because their members are trying to cut down on email and have become accustomed to a more social and mobile-friendly mode of messaging, like everyone else. But there are some specific reasons IT departments value Glip, with its mix of messaging, unified communications, and productivity tools including task management.

A few weeks ago, we shared the experience of RingCentral’s very own IT team (see Video: Getting Things Done with Glip’s Project Management Tools).

Thinking more broadly about how customers exploring the IT use case for Glip are applying it, we came up with a few scenarios:

  • Preparing a Budget: Glip helps manage the give and take of budget negotiations over chat and file sharing, with calling and video chat always available for real-time conversation.
  • Boosting Agility with Tighter Coordination: With the Agile method, software developers have shown how good communication and coordination produce superior results when compared with rigid plans. Today, all sorts of IT functions and other business processes are applying Agile principles, which Glip facilitates.
  • Evaluating a Potential Vendor: When the process of developing a proposal turns collaborative, inviting the vendor into Glip as a guest user allows more members of the staff to get their questions answered – and gives the project champion more ammunition when justifying a proposed contract.
  • Project Management: Assigning staff members work with Glip Tasks and requiring them to track their work gives a project leader a constantly updated overview of progress. Having chat and video chat/screen sharing within the same environment means the team can also get questions answered and solve problems quickly, or meet online when a more detailed discussion is required.

Read all about it on the Glip blog.