Matt Dancik, the founder of real estate investment firm Dancik Capital Group, spends a lot of his time on the phone. He has partners in Southern California and New York with whom he communicates constantly, and he works with title companies, appraisers and property owners across the nation.
When Matt founded DCG, he knew much of his business would take place over the phone. It's for that reason that he started investigating toll-free phone number options, he told
Priceless Inkjet Cartridge Co. is a 13-year-old online retailer that offers name-brand, eco-friendly remanufactured printer and copier supplies. The company, founder Ray Slipatchuk says, is dedicated to providing products that are great for both the environment and customers' budgets.
Priceless reoriented both its business model and its customer-service approach near the beginning of the recent recession, Ray told us in a recent chat. The firm, recognizing that its customers were going to become increasingly cost-sensitive, started promoting remanufactured products more heavily - but
RingCentral Superfan Kurt Steele has been an entrepreneur for much of his life. His current venture, TruNorth Global, is focused on delivering value to an underserved market: small and medium-sized businesses.
"What my partners and I found is that most customer relationship management (CRM) and enterprise resource planning (ERP) systems are not designed for the small or midsize entrepreneur," Kurt told us in a recent chat. "We set out to create a solution based in the cloud that would make companies more effective and profitable."
If you've ever called 811 to determine the location of underground gas and communications lines, your request likely involved Utiliquest. The company provides location services on behalf of major energy and telecom firms (e.g., Comcast, Verizon, Southern California Edison, San Diego Gas & Electric et al.) to ensure that consumers and businesses can dig safely. Utiliquest has regional offices around the country.
Emil Gasparian is the IT support engineer at Utiliquest's main California office in Monterey Park, Calif. Not long after joining the company in 2006,
"The business of healthcare is much different today than it used to be," KMC University founder and CEO Kathy Mills Chang says. "Doctors would be happy if they could just treat patients - but there is a patchwork of rules and regulations that they need to follow."
Ultimately, Kathy adds, many doctors can't keep up with all the changes that are taking place in the regulatory and reimbursement environments. That's precisely where KMC University comes in.
KMC University is a consulting company for
RingCentral Superfan Edwin Rojas, the founder and president of Rojas Talent Group, has always loved entertainment. His career as a performer started when he was 10, and he worked as a magician on cruise ships during college (while pursuing studies in business and marketing).
It was only natural, then, that Edwin would stay in the cruise industry after he received his degree. He spent several more years on ships, working his way up to positions of greater responsibility, before joining the corporate office of Holland America (and later Celebrity Cruises) as a talent buyer.
RingCentral customer Randy Brightman has long been a video technology enthusiast. He started his career as a camera operator and, as the president of technology at television production company USEducationTV, he now uses cutting-edge videography systems on a daily basis.
Randy has been involved with online video since its earliest days, as well. One of USEducationTV's sister companies, WP Productions, released its library of hunting and fishing videos on the internet more than seven years ago (just a year after YouTube was founded).
Veredus is an IT staffing company that offers both contract and permanent placement services. Headquartered in Tampa, the company has 10 offices in the eastern U.S. Technology services manager Ryan Goode says growth has been steady and consistent.
"We've been adding a couple offices a year for the past two or three years," Ryan says.
According to Ryan, Veredus' growth can be chalked up to its relationship-based approach to staffing. Veredus strives to create career-long relationships - a tactic that requires the firm to stay in