A Direct Number is a phone number that can be called without going through the auto-receptionist. Click here to read step-by-step instructions on how to add a direct number to a user extension as an administrator.
You can add Direct Numbers for your messages only extension. Click here for steps-by-steps instructions.
How do I send text messages to other colleagues within my company using RingCentral through the API?
If you are interested in sending text messages to your internal employees you can take advantage of using company-pager API to send text messages to other users, and use the RingCentral iOS/Android mobile application or RingCentral for Desktop to receive them. Through the Advanced Messaging APIs your business application can send unlimited amount of messages. Get […]
When you are sending a fax message through the FaxOut API, you can check the status of this transmission. Outgoing faxes pass through several workflow phases, so when you have just sent an API request message status will be “Queued” (this status is returned in the FaxOut API response). After some time (usually within couple […]
There are certain API usage plans which are applied to 3rd party applications which use the RingCentral API. These plans can vary depending on a particular API or a user’s current service plan. But in most cases our servers will reject API requests from a particular application if the request rate exceeds 30 API requests per […]