
Marco Casalaina
VP Contact Center and Integrations
Marco S. Casalaina is VP of Integrations at RingCentral. He joins RingCentral from predictive analytics vendor KXEN, which was acquired by SAP AG in 2013. Previously he was at Salesforce, where he led product management efforts for the Service Cloud, the company's customer service and support solution and its second-largest and fastest-growing product. He holds a Bachelors Degree in Computer Science from Cornell University.
Posts by Marco Casalaina
- Omnipresent Contact Center Agents in the Age of Instant Gratification
- RingCentral Enhances Mobile Team Messaging With New RingCentral Glip iOS, Android Apps
- Best of Both Worlds: RingCentral Readies Microsoft Skype for Business and Outlook Integrations
- Brightway Insurance Selects RingCentral Contact Center, Office, to Enable Greater Customer Engagement
- Webinar: Understanding the Total Cost of Your Contact Center
- RingCentral for ServiceNow Integration is Here
- Live Demo: Advanced Call Routing in Your Contact Center
- 10 Reasons to Move Your Contact Center to the Cloud
- In the Contact Center, Happiness Begins at Home
- Creating the Connected Contact Center
- The New “Connected” Contact Center
- Consolidation of Cloud Communications with Microsoft Office 365 Transforms How You Work
- RingCentral Announces Upgrades to Integration with Salesforce Including SMS Features
- IT Considerations: RingCentral for Microsoft Office 365
- How Office Workers Can Benefit From Integrating Office 365 with RingCentral
- Benefits of Using Microsoft Office 365
- How-to Make Phone Numbers in NetSuite into Click To Dial Links
- RingCentral Now Integrates With Office 365
- Introducing RingCentral Contact Center
- RingCentral for Google: The Basics