Director Product Management, Contact Center at RingCentral
Fabrice Della Mea joined RingCentral in 2018 as Director of Product Management Contact Center. Prior to RingCentral, Della Mea was Vice President of Product Management at LiveVox, a cloud Contact Center company, for 4 years, where he ran the Product Management team together with the pricing strategy. He led the Business Consulting team and launched the Project Office practice within the company. Prior to joining LiveVox, Della Mea was Director of Product Management for Unified Communication solutions at Cisco. In this capacity, Della Mea managed the Cisco Jabber portfolio that included Desktop, Smartphone, Tablets and Web software clients. Prior to joining Cisco, Della Mea was Senior Director of Product Management for Voice Self-Service, Voice Over Internet Protocol/VoIP and Media Layer (PBXs integration) products at Genesys. Before that, he was a System Engineer for the wireless division of Alcatel-Lucent. Della Mea holds an MBA from the Wharton School of the University of Pennsylvania, and dual Masters degrees in Mobile Telecommunications from Telecom ParisTech and
Telecommunications Engineering from Institut Supérieur d’Electronique de Paris.