Derrell is the Senior Vice President of Global Services and Solutions at RingCentral, where he leads Professional Services, Solutions Engineering, Customer Success and Support. His teams guide the customer from every phase of deployment and integration, including initial planning, strategic consultations, comprehensive implementation, integration designs, and ongoing support and system training. Derrell brings to RingCentral more than 30 years of services experience at major technology companies. He has held senior leadership positions at Perot Systems, EMC, ACS/Xerox, and most recently Avaya, where he was SVP of Global Strategic Services.