Person seeking healthcare from a medical doctor.
Digital customer engagement
Improve Patient Engagement and Satisfaction with the Right Healthcare Communication Platform
Over the years, it’s become clear when the patient is put at the center of the healthcare system, everyone benefits. Patient-focused outcomes lead to better scheduling, enhanced coordination of care (with the aim of shorter hospital stays), and stronger patient engagement post-discharge. What’s enabled this transformation? Cloud communication solutions help providers and patients connect effectively. […]
RingCentral Solutions
EX + CX: Why They’re Better Together
This is a guest post from Jon Arnold, of JArnold and Associates. For an audio version of this content, check out the podcast.  As cloud-based offerings mature, new options emerge for businesses to make collaboration a more powerful driver of growth. Most are legacy-based, and intended to be used in standalone fashion. With limited integration […]
RingCentral Solutions
Help Your Business Thrive: Why WhatsApp Business Solution is Essential
Last year, WhatsApp launched its WhatsApp Business Solution that enables medium to large organizations using a Digital Customer Interactions Platform to achieve a greater volume of customer messages.  Utilizing this official API solution, you can exercise the automated response feature to interact with customers while waiting for an agent, send messages using quick replies, and […]