RingCentral Announces HIPAA Compliant Solution for Health Care Customers
Even as healthy individuals, we have all found ourselves sitting in a doctor’s office at some point in time. Knowing that your doctor will keep your information and conversations confidential is important for several reasons, mainly piece of mind. The Health Insurance Portability and Accountability Act (HIPAA) has set the regulations for protecting confidential patient data.
We are excited to announce that RingCentral now offers a fully HIPAA-compliant RingCentral Office solution. The new RingCentral HIPAA Business Associate Agreement (BAA) Program delivers reassurance to healthcare organizations that RingCentral has implemented HIPAA safeguards.
RingCentral’s HIPAA-compliant solution ensures that customer calls and messages are secure with encryption in transit and at-rest, along with other features, protecting patient data and guarding against unauthorized access to protected health information.
The RingCentral HIPAA BAA Program gives health care organizations access to RingCentral’s cloud-based business communication systems for maximum efficiency and reliability. Now, hospitals, doctor’s offices, insurance providers and other health care entities have greater assurance when using RingCentral to securely communicate about patient care.
“The transition to digital communications and electronic patient records is enabling incredible efficiencies in the healthcare industry, and now with our RingCentral HIPAA BAA Program, we’re able to unlock the door to provide our industry-leading solution to this large, high-value market,” said David Berman, President of RingCentral.
Employing some 18 million people, the U.S. health care industry is a major market, accounting for almost 16 percent of total U.S. GDP. In addition to the size of the industry, the fact that physicians, specialists, nurses and support staff increasingly work out of many different locations means that nearly all rely heavily on mobile technology, plus a wide range of other communication methods (fax, text, video and web meetings) to securely share patient information. This makes health care a prime vertical for RingCentral’s newly HIPAA-focused, mobile-centric, integrated communications solution.
RingCentral’s HIPAA compliant solution ensures that customer calls and messages are encrypted in transit and at-rest. RingCentral is excited to protect the privacy of our customers and to be one of the first cloud-based providers to provide secure voice transport with TLS authentication and SRTP encryption for all calls.