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For three days last week, I joined the RingCentral team for our inaugural customer conference, ConnectCentral 2016. As the new Director of Customer Engagement, I was thrilled to the have the opportunity to spend some quality time with our customers and learn why customers invested their time to travel to San Francisco and attend our event, and what they thought of the RingCentral overall. Here are my five takeaways: Customers valued the training we offered More than 50 percent of our customers, ranging from office managers to architects, arrived on day one for training. Most customer wanted hands-on trainings with IVR, Virtual Numbers versus Digital Lines, and

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Has your website’s organic growth stalled? Have you been growing your backlinks by using great content, but don’t see an improvement in rankings and organic traffic? It’s time to go back to basics, and refocus on a technical audit geared at improving your on-page SEO. If you’re like most people, perhaps you’ll feel this topic is “beneath” your level of expertise. Maybe you have intermediate experience of SEO and feel that you already know this, and don’t need to read about it one more time. What most intermediate and experienced SEO’s forget is the power of optimizing your on-page elements. At times, a simple process of optimization can substantially improve your website’s traffic. In

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Technology has revolutionized the way we work. But in a time when the workforce is becoming increasingly mobile and flexible, it is vital for businesses to experience reliable and intuitive communication across devices. Today Plantronics announced a unique partnership with RingCentral, a leader in Gartner’s recent Unified Communications as a Service (UCaaS) Magic Quadrant for the second year in a row. We’ve partnered with them so we can offer the best business communications experience available by integrating Plantronics UC headsets with RingCentral software. Our partnership enhances the RingCentral softphone user experience and gives a simple UCaaS solution that can benefit all types of workers – those who are mostly in

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Now that trucking company Midwest Freight Systems uses Glip for team chat and collaboration, they are a prime example of a RingCentral Office customer getting more out of the cloud communications platform. Director of Operations, Almir Latic said he initially looked at RingCentral Glip as a way of providing instant messaging for his employees. Beyond that, he found it to be a tool for organizing, coordinating, and tracking the work that gets done on any given day. Based in Warren, Michigan, with additional operations in Bosnia and the Philippines, the company has 250 trucks and 700 trailers, plus its own third-party logistics service and a truck repair

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