carolyn
Carolyn Shmunis
February 23, 2016
Customer Experience
Omni-channel contact center
Omni-digital customer strategy

Being Prepared: Disaster Recovery in Your Contact Center

contact center disaster recoveryYou never know when a natural or man-made disaster might strike your contact center. The best you can do is to be prepared so you can recover quickly and get your business back to work. One of the best ways you can ensure disaster recovery and business continuity is through one of today’s advanced cloud contact center solutions.

Join Chris Leong, RingCentral Senior Product Marketing Manager, and Marco Casalaina, VP of Integrations and Contact Center, for an informative webinar, the Top Five Ways a Cloud Contact Center Ensures Disaster Recovery and Business Continuity. The pair discusses how the cloud provides crucial features such as geographic service redundancy, mobile options, flexible call routing, and remote management. You’ll learn how to:

  • Achieve uninterrupted functionality of your contact center
  • Maintain automated continuity of operations
  • Save on the costs of redundancy measures
  • Back up your infrastructure securely and economically—and much more

View the on-demand webinar now!