{"id":33820,"date":"2023-11-13T09:00:40","date_gmt":"2023-11-12T23:00:40","guid":{"rendered":"https:\/\/rcblogau.wpengine.com\/au\/en\/blog\/?p=33820"},"modified":"2023-11-30T02:12:33","modified_gmt":"2023-11-29T16:12:33","slug":"better-roi-for-it-projects-5-ways-to-get-it-done","status":"publish","type":"post","link":"\/au\/en\/blog\/better-roi-for-it-projects-5-ways-to-get-it-done\/","title":{"rendered":"Better ROI for IT Projects: 5 Ways To Get It Done"},"content":{"rendered":"<p class=\"p1\">If you need to start driving better ROI for your business\u2019s IT projects, you\u2019re not alone. In fact, according to this year&#8217;s State of IT report, 50% of organisations plan to take precautionary measures to prepare for a market downturn in 2023. And many of these businesses are spending on IT as part of these measures, to improve efficiency and workflows with automation. But we know it\u2019s still important to show how these IT projects are improving your bottom line in a tight economic climate.<\/p>\n<p class=\"p1\">From reducing costs on hardware to <a href=\"https:\/\/www.ringcentral.com\/au\/en\/blog\/cost-savings-of-ucaas-and-ccaas-integration\/\">consolidating customer service and business communications<\/a>, here are five ways businesses can optimise IT budgets and ROI to achieve operational efficiencies.<\/p>\n<p class=\"p1\">Let\u2019s dive in.<\/p>\n<h2 id=\"roi\" class=\"p1\"><b>5 ways to get better ROI for IT projects this year<\/b><\/h2>\n<h3 id=\"avoid\" class=\"p2\">1. Avoid surprise billing with predictable, subscription pricing<\/h3>\n<p class=\"p1\">Businesses can improve ROI on IT projects<b> <\/b>by <span class=\"s1\">migrating to the cloud<\/span>. This is an easy way to avoid the hidden costs associated with on-premise hardware maintenance, upgrades, and security. Cloud subscriptions allow for license flexibility and thus, budget flexibility. With a <span class=\"s1\">premise-based solution<\/span>, each feature, service, or maintenance agreement is an added fixed cost. This lack of future proofing is a looming TCO issue for any company in 2023. An all-inclusive cloud solution like <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/product-overview.html\"><span class=\"s1\">RingCentral MVP<\/span><\/a> not only includes basic and advanced features at one low cost but also continues to deliver new innovations every month to your end users.<\/p>\n<p class=\"p1\">With RingCentral, you can expect a more predictable and competitive <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/blog\/telephony-predictions-2023\/\"><span class=\"s1\">telephony<\/span><\/a> expense. Overall, our customers in 2022 saw <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/customer_success.html\"><span class=\"s1\">telecom costs decrease by 23% and IT spend decrease by 16% <\/span><\/a>when they migrated from on-premises to the cloud. <a href=\"https:\/\/www.ringcentral.com\/whyringcentral\/casestudies\/corteva-agriscience.html\"><span class=\"s2\">Corteva Agriscience<\/span><\/a>, stated: \u201cWe don\u2019t have to factor in roaming charges or additional fees for going over our minutes. RingCentral is much more cost-effective because we pay a fixed amount for licenses\u2014and that\u2019s it. No phone-bill surprises.\u201d<\/p>\n<p class=\"p1\">\ud83d\udd25<b>Did you know<\/b>: To give our customers the most value, your allowance is pooled at the account level, meaning you\u2019re not penalised for team members that use services more.<\/p>\n<h3 id=\"unify\" class=\"p2\"><b>2. Unify systems across locations and departments<\/b><\/h3>\n<p><img decoding=\"async\" class=\"alignnone wp-image-33826 size-full\" src=\"\/au\/en\/blog\/wp-content\/uploads\/2023\/11\/customer-success-metrics.png\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/p>\n<p class=\"p1\">Having different infrastructure at different locations (or even in different departments in the same office) is costly to maintain. It requires manual tinkering to stand up new sites or additional users. It also introduces complexity and even more costs when connecting with global sites. These factors, combined with the lack of scalability, have driven many businesses to adopt unified cloud communications.<\/p>\n<p class=\"p1\"><span class=\"s1\"><a href=\"https:\/\/www.ringcentral.com\/au\/en\/\">RingCentral <\/a><\/span>offers a cost-effective solution for multisite management. With its web interface, non-technical staff can easily add phones or numbers, make changes, or handle moves from anywhere in the world with an internet connection. Additionally, RingCentral handles updates, bug fixes, and telecom compliance requirements, decreasing IT costs for ongoing updates. And that means an increase in ROI for these important IT projects.<\/p>\n<p class=\"p1\">\ud83d\udd25<b>Did you know:<\/b> Our customer, <a href=\"https:\/\/www.ringcentral.com\/au\/en\/whyringcentral\/casestudies\/national-pharmacies.html\">National Pharmacies<\/a>, was able to reduce costs by $200,000 after deploying RingCentral.<\/p>\n<h3 id=\"reduce\" class=\"p2\"><b>3. Reduce up-front hardware costs with Device as a Service (DaaS)<\/b><\/h3>\n<p><img decoding=\"async\" class=\"alignnone wp-image-33825 size-full\" src=\"\/au\/en\/blog\/wp-content\/uploads\/2023\/11\/conference-call.png\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/p>\n<p class=\"p1\">Many businesses face these two issues: the need to save money while also improving organisational speed and efficiency. It can be expensive to provide hybrid workforces with the devices they need to do their job optimally. But it doesn\u2019t have to be.<\/p>\n<p class=\"p1\">With <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/what-is-device-as-a-service-daas\/\"><span class=\"s1\">Device as a Service<\/span><\/a> (DaaS), organisations can deploy equipment with a cost-effective, subscription-based service, which decreases capital costs and improves your ROI for IT projects. DaaS can also make sure that they have the necessary infrastructure in place to meet their needs as they grow. Not only can it reduce IT workloads by up to 16%, it also actually declutters your tech stack if you choose your vendor wisely. Pick a vendor that can provide hardware, software, and IT management all wrapped up in one neat bow.<\/p>\n<p class=\"p1\">With <span class=\"s1\">RingCentral\u2019s DaaS<\/span>, you\u2019ll get lower upfront costs, headache-free fulfilment, and easy upgrades to use best-in-class hardware for your RingCentral Rooms conference rooms or headsets for business communications and contact centres.<\/p>\n<p class=\"p1\">\ud83d\udd25<b>Did you know:<\/b> According to a <span class=\"s1\">2022 survey of over 1300 RingCentral customers<\/span>, our customers saw a 20% decrease in hardware costs with RingCentral.<\/p>\n<h3 id=\"consolidate\" class=\"p2\"><b>4. Consolidate your software subscriptions<\/b><\/h3>\n<p><img decoding=\"async\" class=\"alignnone wp-image-33824 size-full\" src=\"\/au\/en\/blog\/wp-content\/uploads\/2023\/11\/video-call.png\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/p>\n<p class=\"p1\">Today, organisations use multiple <span class=\"s1\">communication apps<\/span>, relying on standalone products such as IM and fax, and even 2 or more messaging apps for their collaborative and communication needs. Not only does this increase app overload, but it also adds to the additional subscription costs charged by third-party vendors.<\/p>\n<p class=\"p1\">With RingCentral, you can consolidate subscriptions into one. Enjoy business calling, eFax, team messaging, video meetings, digital whiteboarding, and webinars all in <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/plansandpricing.html#office\"><span class=\"s1\">one subscription<\/span><\/a>.<\/p>\n<p class=\"p1\">Optimise your IT budget with a business communication system that includes <span class=\"s2\">automation tools<\/span>, so that you can do more with less. For example, you can automate call logging and call transcriptions by integrating <a href=\"https:\/\/www.ringcentral.com\/au\/en\/office\/product-overview.html\"><span class=\"s1\">RingCentral MVP<\/span><\/a> with <a href=\"https:\/\/www.ringcentral.com\/apps\/p\/crm\"><span class=\"s2\">popular CRM apps<\/span><\/a> such as <a href=\"https:\/\/www.ringcentral.com\/apps\/hubspot-integration\"><span class=\"s2\">HubSpot<\/span><\/a> and <a href=\"https:\/\/www.ringcentral.com\/apps\/zoho-crm-with-rcv\"><span class=\"s2\">Zoho<\/span><\/a> to gain insights and improve close rates. Or maximise the return on investment in Microsoft 365 by utilising Teams for messaging and video and <a href=\"https:\/\/www.ringcentral.com\/au\/en\/microsoft-teams.html\"><span class=\"s1\">RingCentral\u2019s advanced cloud phone system<\/span><\/a> for advanced communication to reduce TCO.<\/p>\n<p class=\"p1\">\ud83d\udd25<b>Did you know:<\/b> RingCentral customers experience <span class=\"s2\">as high as 75% faster integrations<\/span><\/p>\n<h3 id=\"improve\" class=\"p2\"><b>5. Improve <\/b><span class=\"s1\"><b>customer experience<\/b><\/span><b> and reduce churn with the right support technology<\/b><\/h3>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-33823\" src=\"\/au\/en\/blog\/wp-content\/uploads\/2023\/11\/cc-gif.gif\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/p>\n<p>Your existing <span class=\"s1\">contact centre<\/span> solution might be a hassle to maintain and a nightmare to upgrade. Plus it doesn\u2019t provide the digital experience that today\u2019s consumers expect and the ability to integrate with your other systems, not to mention self-service capabilities.<\/p>\n<p class=\"p1\">At RingCentral, we bring together market-leading <a href=\"https:\/\/www.ringcentral.com\/au\/en\/office\/product-overview.html\"><span class=\"s1\">unified communications (UCaaS)<\/span><\/a> that are deeply integrated with <a href=\"https:\/\/www.ringcentral.com\/au\/en\/effortless-customer-engagement.html\"><span class=\"s1\">contact centre (CCaaS) solutions<\/span><\/a> so you can enable easy collaboration for your employees and agents and deliver seamless omnichannel experiences for your customers \u2014 all across 30+ digital and voice channels.<\/p>\n<p class=\"p1\">Agents enjoy a simple, intuitive tool to onboard quickly, receive up-to-the-minute guidance, and can work from anywhere. Our solutions are powered by one common telephony that is easy to manage, one secure and compliant platform to mitigate risk, and one vendor relationship to deliver <a href=\"https:\/\/assets.ringcentral.com\/uk\/ebook\/uk-tei-ringcentral-contact-centre-and-mvp.pdf\"><span class=\"s2\">high ROI by up to 615% and reduce payback time to less than 3 months.\u00a0<\/span><\/a><\/p>\n<p class=\"p1\">\ud83d\udd25<b>Did you know:<\/b> Our customers see an average of <a href=\"https:\/\/netstorage.ringcentral.com\/brief\/csm-survey-findings-overall-2022.pdf\"><span class=\"s2\">30% reduction in cost to serve<\/span><\/a> with RingCentral.<\/p>\n<h2 id=\"better\" class=\"p2\"><b>Better ROI for IT projects: Spend less and save more with RingCentral<\/b><\/h2>\n<p><img decoding=\"async\" class=\"alignnone wp-image-33822 size-full\" src=\"\/au\/en\/blog\/wp-content\/uploads\/2023\/11\/woman-typing.png\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/p>\n<p>Many IT leaders are beginning to re-evaluate their tech stack in light of the market uncertainty. Now more than ever, they need to <span class=\"s1\">balance priorities around cost, risk and innovation<\/span> to accelerate time to value on projects.<\/p>\n<p class=\"p1\">Through rapid investments in <span class=\"s2\">AI<\/span>, <a href=\"https:\/\/www.ringcentral.com\/au\/en\/trust-centre.html\"><span class=\"s2\">reliability<\/span><\/a> and cloud resilience, RingCentral helps you decrease total cost of ownership (TCO) and mitigate continuity risks while increasing end-user value and productivity. Run and grow your business easily while we help you maximise your ROI.<\/p>\n<p class=\"p1\"><a href=\"https:\/\/www.ringcentral.com\/au\/en\/feedback\/sales-contact.html\">Talk to our team<\/a> to see how you could start saving.<\/p>\n<p class=\"p3\"><em><span class=\"s3\">1 \u201cThe 2023 State of IT Report.\u201d <a href=\"https:\/\/swzd.com\/resources\/access-state-of-it-2023-tech-buyer-trends\/\">https:\/\/swzd.com\/resources\/access-state-of-it-2023-tech-buyer-trends\/<\/a><\/span><\/em><\/p>\n<p class=\"p3\"><em><span class=\"s3\">2 \u201cModernize and thrive with device as a service.\u201d <a href=\"https:\/\/www.delltechnologies.com\/asset\/en-sg\/solutions\/industry-solutions\/industry-market\/modernize-end-user-it-with-device-as-a-service-whitepaper.pdf\">https:\/\/www.delltechnologies.com\/asset\/en-sg\/solutions\/industry-solutions\/industry-market\/modernize-end-user-it-with-device-as-a-service-whitepaper.pdf<\/a><\/span><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you need to start driving better ROI for your business\u2019s IT projects, you\u2019re not alone. In fact, according to this year&#8217;s State of IT report, 50% of organisations plan to take precautionary measures to prepare for a market downturn in 2023. And many of these businesses are spending on IT as part of these &#8230;<\/p>\n","protected":false},"author":68,"featured_media":33821,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[536],"tags":[545,544],"class_list":["post-33820","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-unified-communications","tag-cost-saving","tag-roi"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Better ROI for IT projects: 5 ways to get it done | RingCentral AU Blog<\/title>\n<meta name=\"description\" content=\"From reducing costs on hardware to consolidating customer service and business communications, here are five ways businesses can optimise IT budgets and ROI to achieve operational efficiencies.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/au\/en\/blog\/better-roi-for-it-projects-5-ways-to-get-it-done\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Better ROI for IT projects: 5 ways to get it done | RingCentral AU Blog\" \/>\n<meta property=\"og:description\" content=\"From reducing costs on hardware to consolidating customer service and business communications, here are five ways businesses can optimise IT budgets and ROI to achieve operational efficiencies.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/au\/en\/blog\/better-roi-for-it-projects-5-ways-to-get-it-done\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Australian Blog\" \/>\n<meta property=\"article:published_time\" content=\"2023-11-12T23:00:40+00:00\" \/>\n<meta property=\"article:modified_time\" 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class=\"by-author-name\">samantha clayton<\/span><\/a>","rc_author_full_name":"samantha clayton","rc_author_avatar":"https:\/\/secure.gravatar.com\/avatar\/8d4f93954cb13e152b42858372f406ad5dc84ffc39edef695c56250a22ce28ea?s=480&d=mm&r=g","rc_author_link":"\/au\/en\/blog\/author\/samantha-clayton\/amp","rc_post_categories":"<a href=\"\/au\/en\/blog\/category\/unified-communications\/amp\">unified communications<\/a>","amp_link":"\/au\/en\/blog\/better-roi-for-it-projects-5-ways-to-get-it-done\/amp","excerpt_title":"Better ROI for IT Projects: 5 Ways To Get It 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