{"id":33688,"date":"2023-09-01T21:32:44","date_gmt":"2023-09-01T11:32:44","guid":{"rendered":"https:\/\/rcblogau.wpengine.com\/au\/en\/blog\/?p=33688"},"modified":"2023-09-01T21:33:37","modified_gmt":"2023-09-01T11:33:37","slug":"seven-benefits-of-one-communications-vendor","status":"publish","type":"post","link":"\/au\/en\/blog\/seven-benefits-of-one-communications-vendor\/","title":{"rendered":"7 Benefits of Partnering With a Single Communications Vendor"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">The rise of <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/blog\/hub\/hybrid-work-resource-hub\/\">hybrid working<\/a> has made it essential for companies of all sizes to invest in effective cloud communication tools. These keep remote teams connected and productive. However, as budgets tighten and the economic climate looks more and more uncertain, all IT leaders will be keeping a watchful eye on the <a href=\"https:\/\/www.ringcentral.com\/whyringcentral\/company\/pressreleases\/new-independent-study-shows-that-using-ringcentral-mvp-and-ringcentral-contact-center-together-help-customers-realize-a-roi-of-211-over-three-years.html\">ROI<\/a> of their technology stack.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One way to lower the total cost of ownership (TCO) for your communications infrastructure, is to consolidate all your tools and apps into one platform with one vendor. But that\u2019s not the only benefit this approach can bring \u2013 read on to discover all seven.<\/span><\/p>\n<h2 id=\"efficiency\"><b>1.<\/b><span style=\"font-weight: 400;\"> \u00a0 <\/span><b>Lower IT costs<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">When you deal with one reliable vendor for all your communications \u2013 phone, video, message, fax \u2013 your infrastructure is streamlined, and you don\u2019t have to maintain multiple contracts with other vendors. This saves time and increases your team\u2019s efficiency. It also means that integrating your services is easier and cheaper.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But how much difference does it actually make to your TCO?<\/span> <a href=\"https:\/\/www.ringcentral.com\/customer_success\"><span style=\"font-weight: 400;\">In RingCentral\u2019s survey<\/span><\/a><span style=\"font-weight: 400;\">, o<\/span><span style=\"font-weight: 400;\">ur customers reported a <\/span><b>23% decrease in average telecommunication costs, a 20% decrease in hardware costs, and a 16% decrease in overall IT spend <\/b><span style=\"font-weight: 400;\">when they<\/span> <span style=\"font-weight: 400;\">migrated to<\/span><a href=\"https:\/\/www.ringcentral.com\/au\/en\/office\/product-overview.html\"> <span style=\"font-weight: 400;\">RingCentral MVP<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h2 id=\"easier\"><b>2.<\/b><span style=\"font-weight: 400;\"> \u00a0 <\/span><b>Easier account management<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">If you\u2019re using multiple vendors to manage your communications right now, you\u2019ll be spending a lot of time on account management. It\u2019s inevitable, because for each vendor, you have to go through multiple processes:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Selection<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contract negotiation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contract management<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Onboarding<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Performance monitoring<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Payment.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">That\u2019s a lot of managing! But if you reduce the number of accounts you maintain, you reduce the workload. With a single vendor, you will still have to perform all these management functions of course, but only once \u2013 saving you a lot of time and money.<\/span><\/p>\n<h2 id=\"productivity\"><b>3.<\/b><span style=\"font-weight: 400;\"> \u00a0 <\/span><b>Improved productivity<\/b><b><br \/>\n<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">By adopting a unified communications platform, you can prevent employees having to switch between accounts and apps all day. We know this harms productivity \u2013<\/span><a href=\"https:\/\/www.ringcentral.com\/au\/en\/blog\/the-app-overload-problem\/\"> <span style=\"font-weight: 400;\">two-thirds of employees say they lose an hour each day toggling between apps<\/span><\/a><b>.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">If you switch to one unified communications provider \u2013 and choose wisely \u2013 you should be able to integrate all your favourite communications tools and business apps into one system. This will simplify your everyday workflows and enable your staff to be more productive.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RingCentral allows you to manage all of your communications tools (from UCaaS to CCaaS) and access them from anywhere. We<\/span> <a href=\"https:\/\/www.ringcentral.com\/apps\/\"><span style=\"font-weight: 400;\">integrate with hundreds of popular business apps<\/span><\/a><span style=\"font-weight: 400;\">, including Salesforce, Microsoft 365, and Google Cloud. Our customers report <\/span><span style=\"font-weight: 400;\">a <\/span><b>32% increase in employee productivity <\/b><span style=\"font-weight: 400;\">as a result.<\/span><\/p>\n<h2 id=\"smoother\"><b>4.<\/b><span style=\"font-weight: 400;\"> \u00a0 <\/span><b>Smoother onboarding<\/b><\/h2>\n<p><img decoding=\"async\" class=\"alignnone wp-image-33689 size-full\" src=\"\/au\/en\/blog\/wp-content\/uploads\/2023\/09\/Create-team.gif\" alt=\"\" width=\"1280\" height=\"800\" \/><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s far easier to train new employees to use your software or equipment when it\u2019s all in one system. Instead of spending time getting people set up and trained on multiple different systems, you can just do this once and then concentrate on your business goals \u2013 the things that will really add value.<\/span><\/p>\n<p><a href=\"https:\/\/www.ringcentral.com\/au\/en\/office\/product-overview.html\"><span style=\"font-weight: 400;\">RingCentral MVP<\/span><\/a><span style=\"font-weight: 400;\"> lets you house all your information in one place, making it easy for you to import all your existing employees and assign them the right permissions across various communications channels (including phone, messaging, video conferencing, and your contact centre). You can get employees up and running in minutes, not hours or days. In fact,<\/span> <a href=\"https:\/\/www.ringcentral.com\/customer_success\"><span style=\"font-weight: 400;\">RingCentral customers<\/span><\/a><span style=\"font-weight: 400;\"> reported a <\/span><b>25% decrease in onboarding (ramp-up) time.<\/b><b><\/b><\/p>\n<h2 id=\"security\"><b>5.<\/b><span style=\"font-weight: 400;\"> \u00a0 <\/span><b>Stronger security\u00a0<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Having your communication tools in one system helps to ensure they are secure, especially if that system is cloud-based. Cloud-based communication solutions benefit from regular updates, upgrades and maintenance, all of which keep things secure. If you\u2019re managing multiple on-premises systems with different vendors, upgrades and patches will inevitably be slower, potentially leaving you more vulnerable.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RingCentral guarantees 99.999% uptime \u2013 which keeps you connected during outages and disasters \u00ad\u2013 with <\/span><a href=\"https:\/\/www.ringcentral.com\/au\/en\/blog\/what-is-end-to-end-encryption\/\"><span style=\"font-weight: 400;\">end-to-end encryption<\/span><\/a><span style=\"font-weight: 400;\"> and seven layers of<\/span> <a href=\"https:\/\/www.ringcentral.com\/au\/en\/trust-centre.html\"><span style=\"font-weight: 400;\">security<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h2><b>6. <\/b>Better scalability for business expansion<\/h2>\n<p><img decoding=\"async\" class=\"alignnone wp-image-33690 size-full\" src=\"\/au\/en\/blog\/wp-content\/uploads\/2023\/09\/Advanced-team-administration.gif\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Often, businesses outgrow their current systems and providers because they can\u2019t easily accommodate more users or services. However, when you choose to partner with a single, established cloud communications provider, they can offer a scalable solution that grows with your business. You won\u2019t need to hire new technicians, install new software, or change equipment.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Better still, that vendor already knows your unique business needs inside out. So rather than having to re-explain your requirements and constraints every time you need to scale, you can skip this and just get on with accessing the resources you need.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With RingCentral\u2019s cloud-based solution, you won\u2019t be limited by server space or a lack of bandwidth, so you can add new products or services without a hitch. You can even add new team members in seconds.<\/span><\/p>\n<h2 id=\"service\"><b>7.<\/b><span style=\"font-weight: 400;\"> \u00a0 <\/span><b>Better customer service\u00a0<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Last but definitely not least, is the benefit of smoother communications with your chosen vendor. Having just one provider will mean it\u2019s easier to contact them when you need support or advice, so you\u2019ll get answers faster. You won\u2019t waste time logging and chasing multiple tickets or enquiries with different companies.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With RingCentral, you\u2019ll have an account manager who makes sure you\u2019re getting the most out of your service, as well as access to 24\/7 support by phone, chat, and email.<\/span><\/p>\n<h2 id=\"vendor\"><b>RingCentral: your single-solution vendor<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Your company can realise all these benefits and more, by switching to one cloud communications vendor. Choosing the right vendor for your business is crucial, so you build a long-lasting partnership that lowers your TCO and saves you time, as well as offering you reliability, security, scalability and increased productivity.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We can be your single-solution vendor. Find out more about<\/span><a href=\"https:\/\/www.ringcentral.com\/au\/en\/office\/product-overview.html\"> <span style=\"font-weight: 400;\">RingCentral MVP<\/span><\/a><span style=\"font-weight: 400;\">, which offers message, video, phone and fax capabilities, all from one system.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The rise of hybrid working has made it essential for companies of all sizes to invest in effective cloud communication tools. These keep remote teams connected and productive. However, as budgets tighten and the economic climate looks more and more uncertain, all IT leaders will be keeping a watchful eye on the ROI of their &#8230;<\/p>\n","protected":false},"author":21,"featured_media":33691,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[536],"tags":[102],"class_list":["post-33688","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-unified-communications","tag-business-communications"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>7 Benefits of Partnering With a Single Communications Vendor | RingCentral Australian Blog<\/title>\n<meta name=\"description\" content=\"Discover seven benefits of consolidating all your tools and apps into one platform with one communications vendor.\" \/>\n<meta name=\"robots\" content=\"index, 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