{"id":31874,"date":"2021-09-02T10:48:07","date_gmt":"2021-09-02T00:48:07","guid":{"rendered":"\/au\/en\/blog\/online-meeting-etiquette\/"},"modified":"2021-09-10T11:35:37","modified_gmt":"2021-09-10T01:35:37","slug":"online-meeting-etiquette","status":"publish","type":"post","link":"\/au\/en\/blog\/online-meeting-etiquette\/","title":{"rendered":"Top 11 meeting etiquette tips for online meetings"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Circa 2019. It\u2019s 8am and the office conference room smells of coffee and pastries. Everyone is seated round the table, prepped for a breakfast meeting. If it\u2019s an important meeting then chances are one or more other team members have also flown into town specifically for this. Meeting starts, presentations are made, agendas discussed, minutes recorded, and then it\u2019s on to the next order of business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Circa 2020. Amidst the Coronavirus pandemic, the landscape of corporate culture has changed significantly. Meetings have left the office conference room and made their way into our living rooms, kitchens, and, dare we say it, bedrooms. According to a<\/span><a href=\"https:\/\/resources.owllabs.com\/state-of-remote-work\/2020\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\"> recent survey<\/span><\/a><span style=\"font-weight: 400;\">, in 2020, people used virtual meetings 50% more than pre-pandemic.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Remote working has led to an increase in the demand for and use of virtual meetings and online video conferences. You only have to look at the multitude of<\/span><a href=\"\/au\/en\/blog\/free-video-call-apps\/\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">video call apps<\/span><\/a><span style=\"font-weight: 400;\"> available to see that remote work is here to stay and so are virtual meetings.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">An online remote meeting demands the same professional decorum as a business meeting held in a traditional conference room. While virtual meetings are still a fairly recent feature in our lives, it\u2019s worthwhile to be prepared with the right virtual meeting etiquette.<\/span><\/p>\n<h2><b>What makes a successful online meeting?\u00a0<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The goal of an online meeting, like any regular meeting, is to achieve certain objectives. It could be a successful agreement of a deal, a healthy discussion about your quarterly progress, or even just an informal check-in with your remote team. At the end of this meeting, all participants should have got some value for it to be called a success.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A successful online meeting doesn\u2019t just focus on the outcome but also on the overall experience. A seamless video conference without any glitches or distractions, high-quality audio and video obviously provides an optimal virtual experience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Fortunately, you don\u2019t need a lot of expensive equipment to host an online meeting. A stable internet connection, a webcam, and video conference software are all you need.<\/span><\/p>\n<h2><b>Why is online meeting etiquette important?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">As businesses across the world have embraced remote working, we have had to learn and adapt to new ways of working. The older boundaries between home and office have now blurred and this in turn poses its own challenges. Firstly, most homes are not traditionally equipped for a professional work environment.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Everything from children in the background, to pets, the doorbell, and even just the general layout of a house can be potential disturbances during a virtual meeting.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While it\u2019s not possible to control every single element, being prepared with basic online meeting etiquette can help you look more professional and allow you to engage more productively in a meeting.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Of course, it\u2019s not the end of the world for your child to zoom into the room during a meeting. However, it is a distraction which can potentially lengthen the meeting time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is a loss of productivity and something to be avoided. In its bigger scope, the right online meeting etiquette can help you stay more focused on every meeting, stick to the agenda, and end on time.\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n<h2><b>How do you prepare for a virtual meeting?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">You have to prepare for a virtual meeting just like a regular meeting in a conference room. To set up a remote meeting you need to:<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Choose your tech<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">There are numerous choices in online meeting software. Every business has its preferences. Some platforms like <\/span><a href=\"\/au\/en\/blog\/microsoft-teams-direct-routing-why-you-need-99-999-reliability\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Microsoft Teams<\/span><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/www.ringcentral.com\/au\/en\/video.html\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">RingCentral<\/span><\/a><span style=\"font-weight: 400;\">, you can use in concert. Others have their own range of unique features, pros, and cons. You need to understand the needs of your business and choose the tool that is right for you.<\/span><b><\/b><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Schedule your meetings<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Before setting up a virtual meeting, make sure to give teams enough notice. Now, with more and more teams working remotely from different parts of the world, it\u2019s important to take into account any possible time differences before you schedule a meeting. Once you have confirmation of everyone\u2019s availability, email them the meeting link so they have it in their calendars.<\/span><b><\/b><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Send meeting reminders<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Even after sending meeting invites, it\u2019s a good idea to follow-up by sending a meeting reminder. This can be by email or text message and can be closer to the meeting time.\u00a0\u00a0<\/span><\/p>\n<h2><b>11 Online meeting etiquette tips everyone should follow<\/b><b>\u00a0<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Now that we\u2019ve discussed why online meeting etiquette is important, here are 11 online meeting tips everyone should follow:<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Test your tech<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The first thing before joining a virtual meeting is to test your tech. The importance of this step cannot be overstated.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can\u2019t have a meeting if you can\u2019t see and hear everyone clearly. The pro tip here is to join a meeting 5-10 minutes early. This gives you time to check your microphone, headset, and webcam, as well as your internet connection.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Most online meeting software asks for audio and video permissions before the first use. If you\u2019re planning on using the<\/span><a href=\"\/au\/en\/blog\/how-to-share-screen-easy-ringcentral-video\/\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">screen sharing<\/span><\/a><span style=\"font-weight: 400;\"> feature of your video conferencing tool, make sure to test that out, too. However, technical glitches can happen and joining early lets you check for these glitches.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Depending on the nature of the glitch, you may have to either restart your device or your app.<\/span><b><\/b><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Dress appropriately<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">One of the fundamental rules of online meeting etiquette is to dress appropriately. Remote working has no doubt brought on a culture of working in pyjamas. However, while it can be comfortable to work in your PJs, remember to dress professionally for an online meeting. When you dress professionally, your clients and colleagues take you seriously.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Remember, even if you are \u201cphysically\u201d at home, you are in \u201cwork mode\u201d, and meeting a group of professionals in a<\/span><a href=\"\/au\/en\/blog\/video-conferencing-equipment-101\/\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">video conference<\/span><\/a><span style=\"font-weight: 400;\">. So dress the way you would when going into the office and ditch those PJs\u2026 at least until the camera goes off!\u00a0<\/span><b><\/b><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Limit distractions<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">A rule of thumb while setting up your home working space is to ensure that you can cancel out background noise when you need to. So, whether it\u2019s your dog barking in the hallway or a crying toddler, remember to keep your virtual meetings as free of distraction as you can.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Imagine having to shout over a screaming child just so you can be heard. It\u2019s neither feasible nor desirable to work in such conditions, especially when meeting with an important client, so you should try to try to mitigate these distractions before you join the meeting.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Make sure your work space has a door that can be closed as and when you need and that those around you are aware of the times you need peace and quiet.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You should also follow the facilitator\u2019s instructions about keeping your phone on mute and turn off any TV or music in the background.<\/span><b><\/b><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Mute by default<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">It\u2019s good practice to keep your mic on mute when you\u2019re not speaking. This helps to cancel any unwanted ambient noise and also lets you hear the speaker better. This is particularly useful when you\u2019re joining a call on the move\u2014like from an airport or caf\u00e9. Remember, sounds which are barely perceptible in a face-to-face meeting are amplified in an online conference call.<\/span><b><\/b><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Keep your background neutral<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">While setting up your home working space, it\u2019s a good idea to have a neutral wall or background for your<\/span> <a href=\"\/au\/en\/blog\/how-to-host-remote-meetings-guide\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">online meetings<\/span><\/a><span style=\"font-weight: 400;\">. The other participants in the call should not be distracted by unnecessary clutter like kids\u2019 toys or a pile of laundry in your background.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are a few things you can do to make sure you have the best background for all video conferences. First, make sure to test your webcam. What you see is what the other participants of the call will see. So adjust objects accordingly.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your best bet is to choose a wall as your background, as opposed to an open room. A wall makes it easier to avoid revealing clutter.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Finally, test the light settings and see what works best on a webcam. Remember, bright lighting will help others see you better whereas if you\u2019re sitting in front of a light source, they\u2019ll see your silhouette.\u00a0\u00a0\u00a0<\/span><b><\/b><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Set an agenda<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">As with regular meetings, it\u2019s good practice to create and share a meeting agenda for the meeting beforehand. That way, everyone knows what\u2019s being discussed and the meeting can stay on course. Often, without a clear agenda, meetings can go off-track and exceed the allotted time. No one wants that.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s also a good idea to share minutes of the meeting at the end of the call so that team members can reflect on them and prepare any questions for a follow-up meeting.\u00a0\u00a0\u00a0<\/span><b><\/b><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Don\u2019t multitask<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">When you\u2019re hosting or joining a remote meeting, fight the multitasking urge. This is both distracting for the other team members and prevents you from paying full attention to the meeting. For example, don\u2019t check your email or go through your phone. Don\u2019t start typing on your keyboard to take notes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Instead, focus your attention on the meeting and automate note taking. Remember, other participants can see you and can pick up on your body language. This is particularly important whilst engaging with clients and potential business partners.<\/span><b><\/b><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Introduce everyone<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If you\u2019re the host, and the meeting involves team members from different departments, then make sure to introduce everyone at the start of the meeting. Something to remember before setting up the meeting is to invite only those who are necessary to the call. There\u2019s no point having multiple extraneous participants. It\u2019s a waste of everyone\u2019s time and a recipe for people to be unproductive.\u00a0\u00a0<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Don\u2019t interrupt speakers<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Good meeting etiquette is to raise your hand when you have a question. No one likes to be interrupted while they\u2019re speaking. The polite thing to do in an online meeting is to use the chat feature in your video conferencing tool rather than interrupt others or hold side conversations. This is particularly important in big meetings with multiple participants.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To avoid the confusion of interrupting others and talking over one another, just virtually raise your hand (by dropping a message in the chat or choosing the raise hand option included as part of some software), then unmute yourself and make your point. Remember to look into the camera and speak slowly and clearly.<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Allow people to leave meetings<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">It\u2019s important that participants can leave a meeting when they need to. Not all team members need to stay for the full duration of every meeting. They may be joining to discuss a particular matter. Once that\u2019s addressed, they have no reason to stay. It\u2019s more productive for them to move on to other tasks on hand instead.<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h3><b>Have breaks between long meetings<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If you know that your meeting is going to be a long one, it\u2019s best to factor in breaks in between. It\u2019s good practice to let all participants know exactly how the meeting is planned, including any scheduled breaks.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As mentioned earlier, a virtual meeting is exactly like a regular meeting. You wouldn\u2019t expect team members to carry on for hours on end without breaking for refreshments or just stepping out for a few minutes.\u00a0 Short breaks in between long meetings actually allow team members to come back refreshed and are better for overall productivity.\u00a0<\/span><\/p>\n<h2><b>To summarise<\/b><\/h2>\n<p><a href=\"\/au\/en\/blog\/pressing-the-button-on-remote-working-in-australia\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Remote working<\/span><\/a><span style=\"font-weight: 400;\"> is the present and future of businesses around the world. Virtual meetings go hand in hand with remote work. As we adapt to new ways of working, and spend more and more time online rather than in person meetings, we have to practise good meeting etiquette to optimise our communications.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">From testing your tech before the meeting to setting an agenda for the meeting, each of these etiquette tips is geared towards providing a seamless virtual meeting experience that ultimately boosts productivity for the business.\u00a0\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Circa 2019. It\u2019s 8am and the office conference room smells of coffee and pastries. Everyone is seated round the table, prepped for a breakfast meeting. If it\u2019s an important meeting then chances are one or more other team members have also flown into town specifically for this. Meeting starts, presentations are made, agendas discussed, minutes &#8230;<\/p>\n","protected":false},"author":21,"featured_media":31876,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4,484,485],"tags":[],"class_list":["post-31874","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-employee-experience","category-employee-productivity","category-future-of-work"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>11 Online Meeting Etiquette Tips For Your Next Online Meeting<\/title>\n<meta name=\"description\" content=\"Online meeting etiquette may seem pretty straight forward - but you\u2019d be surprised. 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