{"id":31559,"date":"2021-03-23T08:00:54","date_gmt":"2021-03-22T22:00:54","guid":{"rendered":"\/au\/en\/blog\/how-to-level-up-your-virtual-training-with-ringcentral-video\/"},"modified":"2023-01-13T23:21:48","modified_gmt":"2023-01-13T13:21:48","slug":"how-to-level-up-your-virtual-training-with-ringcentral-video","status":"publish","type":"post","link":"\/au\/en\/blog\/how-to-level-up-your-virtual-training-with-ringcentral-video\/","title":{"rendered":"How to level up your virtual training with RingCentral Video"},"content":{"rendered":"

While researching his book,\u00a01,001 Ways to Engage Employees<\/i>, Dr. Bob Nelson performed an ambitious analysis of three million employee surveys. He wanted to discover what the greatest drivers of employee engagement were.<\/p>\n

The greatest? Employee recognition.<\/p>\n

The second greatest? Career development.<\/p>\n

He found that\u00a0when employees receive learning, development, and advancement opportunities systematically from their employers, they are far more engaged<\/strong>.<\/p>\n

Research shows that employees who self-sponsor their learning are more than twice as likely as those who receive corporate training support to see their development as a\u00a0stepping-stone to a new employer<\/i><\/a>.<\/i>.<\/p>\n

That\u2019s not what you want.<\/p>\n

And that doesn\u2019t mean that employers and managers should stop at just sponsoring their employees\u2019 training either. That\u2019s the bare minimum. Instead, they should actively create a conductive learning environment for training\u2014for example, allowing employees to learn during office hours, lightening their workloads, and bringing in mentoring schemes.<\/p>\n

As hybrid work becomes the new reality, in part due to the impact of COVID-19, virtual-training and\u00a0e-learning<\/a>\u00a0(slated to be a\u00a0$200B industry by 2024<\/a>) present an excellent opportunity for employers to keep their employees engaged in new ways.\u00a0Virtual training<\/a>\u00a0is also a useful resource for onboarding new recruits\u2014especially if they can\u2019t attend face-to-face introduction sessions.<\/p>\n

(Virtual classrooms, though, are a whole other animal and involves a different type of learning curve, which we won\u2019t get into here. You can\u00a0learn more about that in this article<\/a>.)<\/p>\n

Let\u2019s dig into:<\/p>\n

    \n
  1. Why you should consider conducting training online<\/li>\n
  2. How to set up a virtual training session on RingCentral Video in 4 steps<\/li>\n<\/ol>\n

    Why virtual training?<\/h2>\n

    When you consider the success and reputation of \u201cacademy\u201d companies like General Electric and\u00a0Proctor and Gamble<\/a>, it\u2019s easy to see the correlation between employee development and company success. Small and medium businesses (SMBs) can reap the same rewards at their own scale. For SMBs, remote training courses are often the more effective option, and here\u2019s why:<\/p>\n

    1.\u00a0Virtual training is cheaper\u2014both for employers and employees<\/h3>\n

    Virtual instructor-led training (VILT) means that presenters and employees can save money on logistics, travel costs, accommodation, venues, and snacks. This reduces the pressure on organizers to cram too much information into a few days or hours. The resources could instead be diverted to improving the remote learning experience\u2014including holding real-time online training sessions\u2014as the business scales up.<\/p>\n

    2.\u00a0Virtual training supports the way individuals learn<\/h3>\n

    A learning dump as described above isn\u2019t exactly conducive to either satisfactory learning experiences or long-term retention. Consistent, bite-sized lessons are often much more effective. According to the theory of \u201cThe Forgetting Curve,\u201d about 75% of new information is forgotten within a week if it isn\u2019t applied:<\/p>\n

    \"A<\/p>\n

    Training in a virtual environment allows you to teach the way people learn. And to maximize the effectiveness of your virtual courses, it may be worth investing in training for your instructors with a view to them becoming accredited virtual trainers.<\/p>\n

    3.\u00a0Participants can join in from wherever they are<\/h3>\n

    With virtual training, employees can have access to the same standardized curriculum whether they\u2019re at the headquarters in New York or tuning in from vacation in Nepal.<\/p>\n

    Want to encourage adoption and participation? One of the easiest ways to do that is to simply make the remote training course more accessible (for instance, by working with different time zones) and the virtual classroom more interactive.<\/p>\n

    4.\u00a0Virtual training allows participants to pace themselves<\/h3>\n

    Different people learn differently, and with the sophisticated tech available today, we can ditch the one-size-fits-all approach. With recorded e-learning sessions or open online course-style training, participants can return to the material if they need a refresher. This could be via smartphone on their commute, their PC in the office, or a laptop when working remotely.<\/p>\n

    5.\u00a0Virtual trainings are more easily customizable<\/h3>\n

    Researcher Monica Hamori<\/a>\u00a0says that for best results, individuals should be matched to different training formats and different topics, based on the skills that\u00a0they\u2019ll<\/em>\u00a0need to put to use in the company.<\/p>\n

    \"a<\/p>\n

    For example, sometimes, a webinar might be your best virtual training tool because it\u2019s convenient.<\/em><\/p>\n<\/div>\n

    (This would be harder to execute in traditional classroom-based training, but it\u2019s possible with remote training technology\u2014like\u00a0RingCentral Video!)<\/a><\/a><\/p>\n

    How to set up a virtual training session on RingCentral Video in 4 easy steps<\/h2>\n

    RingCentral Video<\/a>\u00a0makes it ridiculously easy to organize virtually\u00a0anything<\/i>\u00a0that involves communication across distances. The RingCentral desktop and mobile app (which comes with the RingCentral Office\u00ae\u00a0license) allows you to message your team, do\u00a0video conferencing<\/a>, and make phone calls all in one place, taking the pain out of coordinating online training and materials.<\/p>\n

    You can organize pretty much a real-time virtual training session in any time zone, over HD video. Here\u2019s how:<\/p>\n

    Step 1: Sign up for RingCentral Video<\/h3>\n

    Head to the\u00a0Plans and Pricing page<\/a>\u00a0to select the features and add-ons you need:<\/p>\n

    \"Screenshot<\/a><\/p>\n

     <\/p>\n

    Step 2. Invite participants to a scheduled remote training session<\/h3>\n

    On the Standard Plan, you can add up to 100 participants on RingCentral Video.\u00a0Participants don\u2019t need a RingCentral account in order to join the virtual class\u2014they can join just by clicking a link in their internet browser.<\/p>\n

    Here\u2019s how to send your invites:<\/p>\n

    1. Tap \u201cSchedule\u201d to create a meeting or webinar, then input the date and time. When creating a meeting time, take into consideration the timezone of each participant. Then go ahead and set up the options for audio, video, and calendar. (If you want to start a meeting right away, just hit \u201cStart.\u201d)<\/p>\n

    \"illustration<\/p>\n

    After you click \u201cSchedule,\u201d you can choose the time and date, and also make your meeting more secure by using a meeting ID and setting up a password\u2014and yes, the app has a Dark Theme too:<\/p>\n

    \"schedule<\/p>\n

    2.\u00a0You can send virtual instructor-led training sessions (VILTS) invitations to participants via email (Google or Microsoft 365 are the default) or text message, directly from your phone\u2019s RingCentral app.<\/p>\n

    3.\u00a0You (or the virtual trainer) can even just give participants meeting IDs and ask them to sign in to virtual classes on their browsers.<\/p>\n

    Pro-tip:<\/strong><\/div>\n

    If you\u2019re running an ad hoc remote training session, add your participants on the fly directly from your team\u2019s chat on the RingCentral app:<\/p>\n

    \"How<\/p>\n

    Step 3. Prepare<\/h3>\n

    With RingCentral Video, you won\u2019t need complicated tech-checks and sound-checks hours before the virtual training meeting. However, facilitators still need to have easy access to the presentations and multimedia materials you want to use. Here are a few preparation tips\u2014whether you\u2019re using RingCentral Video or any other virtual training tool:<\/p>\n

      \n
    1. Clean up your desktop so you have all your files easily accessible during the training.<\/li>\n
    2. Set up a second display monitor. This will make it easier for you to manage the materials and programs you might have open while running your online trainings. Make sure you don\u2019t have unwanted websites (like social media) open on your browser.<\/li>\n
    3. Facilitators who are subject matter experts (SME) often suffer from the \u201ccurse of knowledge.\u201d This is a cognitive bias that makes them think that other people have the same level of context and background info that they do (which isn\u2019t always the case). Have a non-SME or a layperson sit in on a dry run (or observe the actual webinar) to evaluate the accessibility of the presentation.<\/li>\n<\/ol>\n

      Step 4. On the day of the training, make sure everything goes smoothly with RingCentral Video\u2019s custom options<\/h3>\n

      Familiarize yourself with all the options available to you in advance. This will help you have an easier time presenting your virtual classroom training. Don\u2019t forget to check if you have a good internet connection and that your webcam and headset are working properly.<\/p>\n

      1.\u00a0Bar latecomers from entering<\/em><\/h4>\n

      If you really want to enforce punctuality, you can also \u201clock\u201d the meeting room (so no more people can enter after a certain time):<\/p>\n

      \"How<\/p>\n

      2.\u00a0Mute yourself (see #1)<\/em><\/h4>\n

      Background noise is minimized to a large extent on RingCentral Video, but if you\u2019re in a particularly bustling place, hit the microphone-shaped icon on your main dashboard to mute the mic. It\u2019s also worth considering investing in a noise-cancelling headset if you\u2019re in an environment that has lots of outside noises.<\/p>\n

      3.\u00a0Mute your participants (see #6)<\/em><\/h4>\n

      The icon next to \u201cInvite Participants\u201d takes you to a menu of controls that allows you to mute your participants\u2019 audio, so you can focus on presenting. RingCentral\u2019s new\u00a0closed captioning feature<\/a>\u00a0can also help attendees keep up with a presentation when they\u2019re in noisy environments by automatically converting what\u2019s being said into real-time captions on the screen. This can also help folks who are deaf or hard of hearing to follow the conversation.<\/p>\n

      4.\u00a0Pause video (see #3)<\/em><\/h4>\n

      If you\u2019d like to create breaks during long training programs, you can pause the video until you\u2019re ready to return.<\/p>\n

      5.\u00a0Share your screen (See #7)<\/em><\/h4>\n

      If you wish to present with notes or files you have on your computer, you can opt to share your screen with your participants:<\/p>\n

      \"How<\/p>\n

      The ability to screen share can be useful if, for example, you\u2019re polling participants during a session.<\/p>\n

      6.\u00a0Annotate your shared screen<\/em><\/h4>\n

      Draw directly onto the screen using the annotate feature to highlight or demonstrate key points or learning objectives during your presentation.<\/p>\n

      \"annotating<\/p>\n

      7.\u00a0Enable non-verbal feedback<\/em><\/h4>\n

      Participants can use the chat box during meetings to ask questions and give kudos\u00a0without verbally interrupting the speaker<\/a>:<\/p>\n

      \"How<\/a><\/p>\n

      8.\u00a0Hand the remote to participants<\/em><\/h4>\n

      Sometimes employees might have questions and need to point out something in your document. You might also want them to demonstrate their understanding of a problem by working it out for everyone to see. You can do that by assigning them to be the moderator:<\/p>\n

      \"How<\/p>\n

      9.\u00a0Share assignments and resources<\/em><\/h4>\n

      You can toggle the \u201cManage on File Sharing\u201d setting on the administration page to share worksheets, exercise files, Linkedin pages, and any other materials with employees as the training program goes on.<\/p>\n

      \"file<\/p>\n

      Get the best results from virtual training by using RingCentral Video<\/h2>\n

      When compared to face-to-face learning, virtual training sessions are often seen as the lesser method of instruction. People argue that there\u2019s a lack of \u201cpersonal touch\u201d with online instructor-led training and miss the in-person atmosphere of a classroom or a seminar room.<\/p>\n

      It\u2019s easy to forget that setting up traditional training sessions can be incredibly resource-intensive. Don\u2019t be tempted to skip out on training altogether. Opt for high-quality video-training software like RingCentral, which can guarantee you reliable connectivity, integration with your existing third-party apps, and access from anywhere.<\/p>\n","protected":false},"excerpt":{"rendered":"

      While researching his book,\u00a01,001 Ways to Engage Employees, Dr. Bob Nelson performed an ambitious analysis of three million employee surveys. He wanted to discover what the greatest drivers of employee engagement were. The greatest? Employee recognition. The second greatest? Career development. He found that\u00a0when employees receive learning, development, and advancement opportunities systematically from their employers, …<\/p>\n","protected":false},"author":21,"featured_media":31572,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[77],"tags":[499,81],"class_list":["post-31559","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-solutions","tag-training","tag-video-conferencing"],"acf":[],"yoast_head":"\nHow to level up your virtual training with RingCentral Video | RingCentral Australian Blog<\/title>\n<meta name=\"description\" content=\"When employees receive learning, development, and advancement opportunities from their employers, they are far more engaged, so here's how to train employees using a virtual environment through RingCentral Video.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" 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