{"id":31504,"date":"2021-01-21T10:03:40","date_gmt":"2021-01-21T00:03:40","guid":{"rendered":"\/au\/en\/blog\/improving-workflow-with-messaging-systems-and-apps\/"},"modified":"2023-01-13T23:21:50","modified_gmt":"2023-01-13T13:21:50","slug":"improving-workflow-with-messaging-systems-and-apps","status":"publish","type":"post","link":"\/au\/en\/blog\/improving-workflow-with-messaging-systems-and-apps\/","title":{"rendered":"Improving Workflow with Messaging Apps"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Since the coronavirus pandemic hit in early 2020, around <\/span><a href=\"https:\/\/www.cmo.com.au\/article\/672072\/report-most-australian-employees-work-from-home\/\"><span style=\"font-weight: 400;\">88% of organisations<\/span><\/a><span style=\"font-weight: 400;\"> across Australia have asked their staff to <\/span><a href=\"https:\/\/www.ringcentral.com\/au\/en\/work-from-home.html\"><span style=\"font-weight: 400;\">work from home<\/span><\/a><span style=\"font-weight: 400;\"> \u2013 and it could become the normal way of working in the future.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For many, working remotely adds convenience and flexibility to their work\/life balance. But it can also lead to workers feeling cut off from their team, with research showing that professional isolation sometimes <\/span><a href=\"https:\/\/psycnet.apa.org\/fulltext\/2008-16251-016.html\"><span style=\"font-weight: 400;\">impacts job performance and productivity<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">No need to panic, though. There are plenty of communication apps and workplace chat platforms out there that <\/span><span style=\"font-weight: 400;\">can help you make sure your staff stay engaged, confident, and connected. In this article, we\u2019ll take a look at how good collaboration tools can help improve workflow and productivity when working from home<\/span><\/p>\n<h2><b>How can you use collaboration systems to improve team communications?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">One of the main concerns facing those working remotely is communication. In a recent poll, <\/span><a href=\"https:\/\/itbrief.com.au\/story\/australians-keen-to-continue-working-from-home-study-finds\"><span style=\"font-weight: 400;\">55% of Australian workers<\/span><\/a><span style=\"font-weight: 400;\"> said team messaging apps and project management tools that facilitate virtual meetings, file sharing, and collaboration in real time are essential when working from home.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So how can you make sure that your team chat applications and communications solutions are working effectively for you?\u00a0<\/span><\/p>\n<h2><b>Choosing the best chat communication tool for your team<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">When comparing and contrasting the many business chat apps and communications tools on the market, it\u2019s easy to feel overwhelmed. With so much choice, you might find yourself wondering \u201cwhat is the best team chat software?\u201d To answer that, you\u2019ll first need to establish what exactly your team wants to use the tool for.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You\u2019ll find both paid-for and free internal chat software tools on the market. Some are simple and focus on one or two functions, like team messaging or video calls. Others come with a whole range of advanced tools and features that can include various communications options and project management solutions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Bear in mind that working from home often means team members will be using a range of devices, from Macs, PCs, and Chromebooks to Android tablets and different makes of smartphones. So, choosing workplace chat apps and <\/span><a href=\"https:\/\/www.ringcentral.com\/au\/en\/teams\/overview.html\"><span style=\"font-weight: 400;\">collaboration tools<\/span><\/a><span style=\"font-weight: 400;\"> that are easily accessible from any device is key to keeping everyone connected and motivated.\u00a0<\/span><\/p>\n<h2><b>How can office chat programs and collaboration software help?\u00a0<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The best collaboration tool for remote teams that want to work together seamlessly on projects is likely to be an all-in-one, professional teamwork chat app and software solution, like <\/span><a href=\"https:\/\/www.ringcentral.com\/au\/en\/office\/product-overview.html\"><span style=\"font-weight: 400;\">RingCentral Office<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These type of integrated communications platforms generally offer less downtime, greater scalability, and improved customer support with features including:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Team messaging, file sharing, and task management tools that help you stay on top of workflows.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">HD audio and <\/span><a href=\"https:\/\/www.ringcentral.com\/au\/en\/video.html\"><span style=\"font-weight: 400;\">video calls<\/span><\/a><span style=\"font-weight: 400;\">, including conference call options and screen sharing, to make team collaboration easier and more personal.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Carrier-grade reliability and built-in security to <\/span><a href=\"https:\/\/www.ringcentral.com\/au\/en\/solutions\/office\/call.html\"><span style=\"font-weight: 400;\">manage and route calls<\/span><\/a><span style=\"font-weight: 400;\"> safely and efficiently.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">App integration that lets you streamline all your favourite tools \u2013 like Microsoft 365, Google, Zoho, Salesforce, Mailchimp, social media, and more \u2013 into one handy team messaging platform.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The ability to collaborate on tasks in real time, instant message, call or host video conferences, webinars and meetings on any device, reduces the need for time-consuming email exchanges as well as in-person get-togethers. This can drastically improve workflow, while helping your colleagues stay in touch and making sure everyone feels part of the team.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Using professional communications and message apps is also generally more secure than sending confidential files via email.\u00a0<\/span><\/p>\n<h2><b>Top tips on using messaging apps to boost workflow<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Once you\u2019ve identified and implemented the most effective communications and collaboration system for your business, think about how you want to use the tool to maximise productivity and ensure your team feels supported. Here are our top tips:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Set times for you and your team to use the app \u2013 including regular, informal team catch-ups \u2013 and encourage blocks of \u201cquiet time\u201d, to get on with specific tasks.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Set up personal and shared team to-do lists with integrated calendar and <\/span><a href=\"https:\/\/www.ringcentral.com\/apps\/trello-bot-ringcentral-glip-kore-ai\"><span style=\"font-weight: 400;\">project management apps<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Use <\/span><a href=\"https:\/\/www.ringcentral.com\/apps\/glip-integration-harvest\"><span style=\"font-weight: 400;\">time management tools<\/span><\/a><span style=\"font-weight: 400;\"> to track the time spent on tasks.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Take advantage of <\/span><a href=\"https:\/\/www.ringcentral.com\/au\/en\/office\/features\/analytics-portal\/overview.html\"><span style=\"font-weight: 400;\">analytics<\/span><\/a><span style=\"font-weight: 400;\"> and use actionable insights to drive business decisions.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Use the app as a regular, friendly check-in to see how your colleagues are.<\/span><\/li>\n<\/ol>\n<h2><b>Messaging apps and collaboration tools: an essential investment for remote teams<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The COVID-19 pandemic won\u2019t last forever, but it may well have changed our approach to doing business permanently.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Many companies are discovering the <\/span><a href=\"\/au\/en\/blog\/will-we-work-from-home-forever\/\"><span style=\"font-weight: 400;\">benefits of home-based teams<\/span><\/a><span style=\"font-weight: 400;\">, and workers in Australia are welcoming the option to do their jobs remotely too. 28% of those <\/span><a href=\"https:\/\/itbrief.com.au\/story\/australians-keen-to-continue-working-from-home-study-finds\"><span style=\"font-weight: 400;\">surveyed by Redback Connect<\/span><\/a><span style=\"font-weight: 400;\"> were keen to continue working from home full time after the pandemic, and a further 59% said they\u2019d like to work from home a few days per week.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That means there has never been a better time for businesses to invest in the good quality communications software. A crucial part of that process is choosing the best collaboration tools for remote teams \u2013 helping improve workflow, increase productivity, and foster a sense of team spirit, even when your team is a geographically diverse one.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Since the coronavirus pandemic hit in early 2020, around 88% of organisations across Australia have asked their staff to work from home \u2013 and it could become the normal way of working in the future.\u00a0 For many, working remotely adds convenience and flexibility to their work\/life balance. But it can also lead to workers feeling &#8230;<\/p>\n","protected":false},"author":21,"featured_media":31511,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[236],"tags":[],"class_list":["post-31504","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gadgets-and-apps"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Improving Workflow with Messaging Apps | RingCentral AU Blog<\/title>\n<meta name=\"description\" content=\"Find out how you can improve workflow and productivity while working remotely, with team messaging apps and tools that allow you to collaborate seamlessly.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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