{"id":31351,"date":"2020-09-03T07:00:36","date_gmt":"2020-09-02T21:00:36","guid":{"rendered":"\/au\/en\/blog\/how-cloud-communications-supports-public-sector-business-continuity\/"},"modified":"2020-10-06T15:54:40","modified_gmt":"2020-10-06T05:54:40","slug":"how-cloud-communications-supports-public-sector-business-continuity","status":"publish","type":"post","link":"\/au\/en\/blog\/how-cloud-communications-supports-public-sector-business-continuity\/","title":{"rendered":"How Cloud Communications Supports Public Sector Business Continuity"},"content":{"rendered":"<p>Over the last few months, communities have struggled to cope with an environment riddled with fear and uncertainty. Public sector organisations are seeing the impact of this change. Even before COVID-19, public sector groups were dealing with budget cuts and high levels of demand.<\/p>\n<p>Now, as the world eases out of lockdown and begins to return to the office, the right strategy is crucial. Councils and government groups need to future-proof themselves and look for ways to cope with future challenges and guarantee business continuity.<\/p>\n<p>How can the public sector effectively guard against threats while still meeting customer expectations? Here\u2019s an insight into how cloud communications can help.<\/p>\n<h2><strong>Maintaining Business Continuity with Cloud<\/strong><\/h2>\n<p>The cloud offers a flexible and scalable solution to business growth. With the cloud, there\u2019s no need for team members to use specific computers or phones in-office. Instead, the crucial software that employees depend on is available anywhere. All they need is an internet connection.<\/p>\n<p>The flexibility to operate from anywhere means there\u2019s no risk to performance. Whether you\u2019re dealing with infrastructure damage, pandemic, or other force majeure, you\u2019re covered. No matter the circumstances, your team will always have a reliable way to work. As the demand for remote and global workforces continues to grow in the years ahead, the cloud will support the new workforce.<\/p>\n<p>The cloud also reduces the amount of work your team needs to do to maintain operations. With cloud solutions like <a href=\"https:\/\/www.ringcentral.com\/au\/en\/office\/product-overview.html\" target=\"_blank\" rel=\"noopener noreferrer\">unified communications as a service<\/a> (UCaaS), much of the maintenance responsibility is outsourced and agreed upon through SLAs in advance. Instead of having your IT team constantly dealing with performance maintenance, the vendor handles the stress for you. Often, this means you have access to far more reliable communication at a fraction of the overall cost.<\/p>\n<p>UCaaS and cloud providers can offer the latest in security and reliability measures for companies on a budget. This makes them an ideal option for public sector organisations with high levels of budgeting accountability. SLAs act as investment protection, and with some providers reinvesting as much as 20% of their profits back into product innovation, service users get the peace of mind that their tools will continually resist obsolescence.<\/p>\n<h2><strong>An Environment That Adapts to You<\/strong><\/h2>\n<p>Flexibility is one of the leading benefits of the cloud. With this infinitely scalable technology, businesses can add and remove functionality according to their needs. There are endless opportunities to scale up and down as needed. This means you\u2019re able to adjust your strategies with the seasons, scaling to suit peaks in demands.<\/p>\n<p>In an environment that\u2019s constantly changing, the cloud empowers public sector services to be agile. You can respond to demands as they happen without relying on additional setup support. What\u2019s more, there\u2019s no demand to stick to a one-size-fits-all strategy. Cloud providers can build the service that\u2019s right for you. Custom integrations or out-of-the-box extensions are available from leading providers. Some cloud tools also offer open APIs for developers to build and deploy their own integrations, ensuring the tools fit their exact business process needs.<\/p>\n<p>With the cloud, you can access all the building blocks you need to build the ultimate communications strategy for you. UCaaS can fit seamlessly alongside the future and current business applications your team depends on.<\/p>\n<p><a href=\"https:\/\/www.ringcentral.com\/au\/en\/office\/product-overview.html\" target=\"_blank\" rel=\"noopener noreferrer\">Cloud technology<\/a> means public sectors can thrive both now and in the future. In an unpredictable world, the cloud is the only technology offering true peace of mind.<\/p>\n<p>Download RingCentral\u2019s Cloud Communications and Collaboration for Dummies <a href=\"https:\/\/netstorage.ringcentral.com\/documents\/cloud_communications_and_collaboration_for_dummies.pdf?aliId=843909090\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Over the last few months, communities have struggled to cope with an environment riddled with fear and uncertainty. Public sector organisations are seeing the impact of this change. Even before COVID-19, public sector groups were dealing with budget cuts and high levels of demand. Now, as the world eases out of lockdown and begins to &#8230;<\/p>\n","protected":false},"author":21,"featured_media":31402,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[131],"tags":[],"class_list":["post-31351","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cloud-computing-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How Cloud Communications Supports Public Sector Business Continuity | RingCentral Australian Blog<\/title>\n<meta name=\"description\" content=\"ver the last few months, communities have struggled to cope with an environment riddled with fear and uncertainty. Public sector organisations are see\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/au\/en\/blog\/how-cloud-communications-supports-public-sector-business-continuity\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Cloud Communications Supports Public Sector Business Continuity | RingCentral Australian Blog\" \/>\n<meta property=\"og:description\" content=\"ver the last few months, communities have struggled to cope with an environment riddled with fear and uncertainty. 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Public sector organisations are see","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ringcentral.com\/au\/en\/blog\/how-cloud-communications-supports-public-sector-business-continuity\/","og_locale":"en_US","og_type":"article","og_title":"How Cloud Communications Supports Public Sector Business Continuity | RingCentral Australian Blog","og_description":"ver the last few months, communities have struggled to cope with an environment riddled with fear and uncertainty. 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