RingCentral for Zapier
RingCentral for Zapier
by RingCentral

Automate your communication workflows with 500+ pre-integrated apps on Zapier.

ALSO AVAILABLE FOR

These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

Frontier + RingCentral
RingCentral for Symphony
RingCentral mit 1&1 Connected Calls
RingCentral mit ecotel
RingCentral mit Telekom
Unify Office by RingCentral

Zapier App Integration for RingCentral

RingCentral for Zapier seamlessly integrates business communications with Zapier's automation solution. Zapier makes it easy to automate tasks between apps, and RingCentral’s integration with Zapier makes it easy to create custom workflows triggered by video meetings, voice, SMS, and fax activities on RingCentral.

What's new?

  1. Create video meeting action
  2. SMS received trigger
  3. SMS sent trigger

Supported Triggers

  1. New Call Recording - Triggers when a new call recording is generated.
  2. Missed Call - Triggers when a new call is missed.
  3. SMS received - Triggers when a new SMS is received
  4. SMS Sent - Triggers when a new SMS is sent
  5. Call Ended - Triggers when a call that was connected ends.
  6. New Voicemail - Triggers when a new voicemail arrives in your account.

Supported Actions

  1. Create a video meeting - Create an instant RingCentral Video meeting with your preferred settings.
  2. Send Fax - Send a new Fax using a document of your choice.
  3. Send SMS - Send an SMS with the text you specify.
  4. Generate RingOut Call - Start RingOut call to connect two phone numbers of your choice.

Learn more:

RingCentral for Zapier User Guide

Read the release notes

Requirements

  1. RingCentral for Zapier is available for RingCentral Office® customers.
  2. You must have an active Zapier account.
  3. Requires Windows® 7 (or later) or Mac OS® X 10.7 Lion (or later).
  4. Supported browsers include: Chrome™ 41 (or later), Firefox® 37 (or later), Safari® 7.x (or later), and Internet Explorer® 11.x (or later).
  5. Updated 6/24/21

App Scope and Permissions

When authorized, this app will be granted the following permissions:

PermissionDescription
Read MessagesView message store data, including SMS, fax, voicemail, etc.
FaxesView, send and receive faxes
Read PresenceView user presence status
MeetingsCreate, view, update and delete meetings
Read Call RecordingDownload call recording content and media
A2P SMSView and send high-volume A2P SMS messages
Read Client InfoView client application provisioning information
Read ContactsView personal address book contacts
Read AccountsView user account information, e.g. name, business name, and contact info
Problem Reports ManagementManage Client Problem Reports
Ring OutPerform two-legged ring out phone calls
SMSSend and receive SMS/MMS messages
Read Call LogView user call log records
Webhook SubscriptionsManage and subscribe to webhook notifications
Send Usage InfoSend usage information to enable reporting