Vodafone Business for Redtail CRM
Enhance Redtail CRM with embedded communications capabilities and create a more collaborative experience.
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RedtailCRM Chrome extension app integration for Vodafone Business
Let Vodafone Business for Redtail CRM enhance your experience by automating workflows, increasing call efficiency, and improving the quality of customer interactions.
This integration is a Google Chrome extension.
This integration is a community project using the Vodafone Business Embeddable widget, not an officially supported product, however, community support is available.\
Click-to-call: Place calls from within Redtail by clicking phone numbers, saving time, and improving call efficiency.
Instant screen pop-up: Incoming and outgoing calls trigger screen pops with a 360° view of the caller enabling quality interactions.
Contacts integration: Sync Redtail contacts to Vodafone Business widget for easy direct dialing and viewing contact activities from within the widget.
Contacts activities access: View contact activities from within the widget.
Active call control: Control active calls in other devices.
Easy Access: Connect on both Windows® and Mac®, using Google Chrome/Firefox.
Call log sync: Sync Vodafone Business call log to RedtailCRM contacts automatically or manually so agents efficiently log call details.
Vodafone Business Video: Click to open Vodafone Business Video & sync Vodafone Business Video recordings to HubSpot
1. Go to Github to download and extract the following zip file redtail-embeddable-ringcentral-phone-x.x.x.zip .
2. Go to the Chrome extensions page available under the "More Tools" > "Extensions" menu.
3. Open developer mode using the toggle in the upper right corner of the page.
4. Load dist as an unpacked package by clicking the "Load Unpacked" button and selecting the correct folder.
5. Login to redtailtechnology.com to verify.
Vodafone Business Labs
Vodafone Business Labs is a program that lets Vodafone Business engineers, platform product managers, and other employees share Vodafone Business apps they've created with the customer community. Vodafone Business Labs apps are free to use, but are not official products, and should be considered community projects - these apps are not officially tested or documented. For help on any Vodafone Business Labs app please consult each project's GitHub Issues message boards - Vodafone Business support is not available for these applications.
Original release date: 2019-03-03
Google Chrome browser latest version.