Freshdesk Premium CTI for Vodafone Business UC
This premium app provides all the wonderful features that the Office widget offers, but from inside your Freshdesk!
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Freshdesk Premium CTI app integration for Vodafone Business UC
Loyally offers the new CTI between Vodafone Business UC and Freshdesk as a premium app, using the new Office widget from Vodafone Business UC for a richer, more efficient, and more powerful integration.
This premium version provides the features that Vodafone Business UC Office widget offers but from inside Freshdesk! This means you will be able to use all the known features you want like:
- Freshdesk ticket creation/contact search for all calls
- Click to dial
- On-screen caller info
- Call Transfers
- Voicemail recordings/missed calls
- Queue insight
- Conference calls
- Recording calls
- Call transfers
- and more!