Vight
Turn calls into AI summaries, notes, and tickets for ConnectWise, Autotask, and HaloPSA. Eliminate manual note taking.
ALSO AVAILABLE FOR
- AT&T Office@Hand
- Avaya Cloud Office
- BT Cloud Work
- RingCentral with Verizon
- TELUS Business Connect
- Vodafone Business UC
These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.
Vight
Vight is an AI-powered conversation intelligence platform built for Managed Service Providers (MSPs) and IT service teams. Every RingCentral call is automatically recorded, transcribed, summarized, and transformed into actionable documentation without manual note taking.
After each call, Vight generates AI summaries, customer notes, action items, next steps, and complete ticket documentation. Conversations can be synchronized directly with ConnectWise Manage, Autotask, and HaloPSA, ensuring technicians, service managers, and account managers always have accurate customer notes.
Whether handling support calls, onboarding, projects, sales, or customer success, Vight helps teams improve documentation quality, reduce administrative work, increase accountability, and preserve institutional knowledge.
Key Features
- AI call recording and transcription
- AI-generated summaries and action items
- Automatic PSA documentation
- ConnectWise Manage integration
- Autotask integration
- HaloPSA integration
- Searchable conversation history
- MSP-focused workflows
- Secure cloud-based platform