Stay competitive with immediate actionable insights driven by Velvetech’s AI-powered call analytics for Unify Office.
Extract actionable insights while your rep is on the call with Velvetech’s AI-powered call analytics seamlessly integrated with Unify Office. Effective call analytics begins with an accurate transcription. Our service automatically recognizes speech in phone conversations and converts it into text.
The solution includes:
With our integrated AI solutions for Unify Office, you get a turnkey platform ready to be used for solving complex call center business challenges and improve performance, adherence to operational rules and sales process, agent accountability, training, and compliance.
Unify Office Premium, Enterprise, and Contact Center Customers