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Postcall for Unify Office
Postcall for Unify Office
by Postcall

Measure customer satisfaction with automated surveys sent automatically when phone calls end.

ALSO AVAILABLE FOR

These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

Frontier + RingCentral
RingCentral for Symphony
RingCentral mit 1&1 Connected Calls
RingCentral mit ecotel
RingCentral mit Telekom
Unify Office by RingCentral

Postcall app integration for RingCentral

Send customer satisfaction surveys with Postcall, an effective way to measure your team's performance and customers' satisfaction.

  1. Customizable — CSAT, NPS, or your own questions
  2. Flexibility — SMS or Email surveys
  3. Integrations — Hubspot, Salesforce, Zendesk, Gorgias, and more on the way
  4. Analytics — Overview of your team's performance, broken down by agent and survey
  5. Affordable — Simple pricing based on surveys you sent

App Scope and Permissions

When authorized, this app will be granted the following permissions:

PermissionDescription
Read AccountsView user account information, e.g. name, business name, and contact info
Read Call LogView user call log records
Read Call RecordingDownload call recording content and media
Webhook SubscriptionsManage and subscribe to webhook notifications