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Unify Office for Microsoft Teams
Unify Office for Microsoft Teams
by RingCentral

Make calls with this intuitive dialer and manage your meetings directly from your message textbox or with quick bot commands.

ALSO AVAILABLE FOR

These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

Frontier + RingCentral
RingCentral for Symphony
RingCentral mit 1&1 Connected Calls
RingCentral mit ecotel
RingCentral mit Telekom
Unify Office by RingCentral

RingCentral for Microsoft Teams app integration for Unify Office

What's new?

Playback voicemails, call back a number, and delete voicemails without disrupting your workflows in Microsoft Teams

App details

Unify Office for Microsoft Teams allows users to:

  1. Make calls: Dial any phone number, extension, and Unify Office or Microsoft contact through the Unify Office dial-pad. Beta feature.
  2. Call history: View call history including missed, received, and outbound calls and delete or call back contacts from this view. Beta feature.
  3. Voicemails: Simplify your workflows with quick shortcuts to voicemail messages. Beta feature.
  4. Contact cards: Access merged Unify Office and Microsoft Teams contacts and quickly connect via phone or email from a single view. Beta feature.
  5. Meet: Start a video meeting
  6. Manage meetings: Schedule a video meeting in the Teams calendar with an auto-generated or customized password.
  7. Join meetings: In-chat meeting cards and global dial-in numbers allows team members to connect in seconds. 

@ mention Unify Office in a Teams conversation to bring up bot commands including:

  1. Meet: Start a video meeting
  2. Help: Brings back the Unify Office Bot menu
  3. Login: Login to Unify Office
  4. Logout: Logout of Unify Office

Using Microsoft Teams on the web? Check out the Chrome extension

System requirements:

  1. Supports Teams desktop, web, and mobile apps.
  2. Available for all RingCentral MVP™ subscriptions.
  3. Requires the Unify Office app to make calls.
  4. An active Microsoft Office 365 account is required.
  5. Windows 7 and above or Mac OS X 10.10 (or later) is required.

App Scope and Permissions

When authorized, this app will be granted the following permissions:

PermissionDescription
Read PresenceView user presence status
Edit Call LogView, update and delete user call log records
MeetingsCreate, view, update and delete meetings
Read Client InfoView client application provisioning information
InteroperabilityFacilitate inter-app authorization and perform other interoperability functions
WebSocketMake API calls via the WebSocket transport
WebSocket SubscriptionsManage and subscribe to websocket notifications
ContactsView, create, update and delete personal address book contacts
Read AccountsView user account information, e.g. name, business name, and contact info
Edit ExtensionsView and update extension information, including name, extension number, phone number, email, etc.
Problem Reports ManagementManage Client Problem Reports
Edit MessagesView and update message store data, including SMS, fax, voicemail, etc.
Send Usage InfoSend usage information to enable reporting