Unify Office for Microsoft Teams
by RingCentral
Make calls with this intuitive dialer and manage your meetings directly from your message textbox or with quick bot commands.
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RingCentral for Microsoft Teams app integration for Unify Office
What's new?
Playback voicemails, call back a number, and delete voicemails without disrupting your workflows in Microsoft Teams
App details
Unify Office for Microsoft Teams allows users to:
- Make calls: Dial any phone number, extension, and Unify Office or Microsoft contact through the Unify Office dial-pad. Beta feature.
- Call history: View call history including missed, received, and outbound calls and delete or call back contacts from this view. Beta feature.
- Voicemails: Simplify your workflows with quick shortcuts to voicemail messages. Beta feature.
- Contact cards: Access merged Unify Office and Microsoft Teams contacts and quickly connect via phone or email from a single view. Beta feature.
- Meet: Start a video meeting
- Manage meetings: Schedule a video meeting in the Teams calendar with an auto-generated or customized password.
- Join meetings: In-chat meeting cards and global dial-in numbers allows team members to connect in seconds.
@ mention Unify Office in a Teams conversation to bring up bot commands including:
- Meet: Start a video meeting
- Help: Brings back the Unify Office Bot menu
- Login: Login to Unify Office
- Logout: Logout of Unify Office
Using Microsoft Teams on the web? Check out the Chrome extension.
System requirements:
- Supports Teams desktop, web, and mobile apps.
- Available for all RingCentral MVP™ subscriptions.
- Requires the Unify Office app to make calls.
- An active Microsoft Office 365 account is required.
- Windows 7 and above or Mac OS X 10.10 (or later) is required.
App Scope and Permissions
When authorized, this app will be granted the following permissions:
| Permission | Description |
|---|---|
| Read Presence | View user presence status |
| Edit Call Log | View, update and delete user call log records |
| Meetings | Create, view, update and delete meetings |
| Read Client Info | View client application provisioning information |
| Interoperability | Facilitate inter-app authorization and perform other interoperability functions |
| WebSocket | Make API calls via the WebSocket transport |
| WebSocket Subscriptions | Manage and subscribe to websocket notifications |
| Contacts | View, create, update and delete personal address book contacts |
| Read Accounts | View user account information, e.g. name, business name, and contact info |
| Edit Extensions | View and update extension information, including name, extension number, phone number, email, etc. |
| Problem Reports Management | Manage Client Problem Reports |
| Edit Messages | View and update message store data, including SMS, fax, voicemail, etc. |
| Send Usage Info | Send usage information to enable reporting |