Enthu.AI
Automate call quality process, streamline agent monitoringevaluations & improve agent performance with Enthu.AI's speech AI platform.
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ALSO AVAILABLE FOR
- RingCentral
- AT&T Office@Hand
- Avaya Cloud Office
- BT Cloud Work
- Rainbow Office
- RingCentral with Verizon
- TELUS Business Connect
- Vodafone Business UC
These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.
Help voice teams monitor their Unify Office communications at scale
Enthu.AI helps voice teams across sales, support and success quality monitor their conversations at scale, without the need to add additional human resources or change existing agent workflows.
With its one click integration with Unify Office , Enthu.AI automatically pulls in conversations and automatically analyses them across your custom defined quality parameters.
Your quality teams, supervisors and managers can use Enthu.AI as a single source of customer voice/chat data and derive actionable insights that drive customer experience and revenue.
They can also evaluate agents, execute coaching sessions and generate reports for easy collaboration across all contact centre stakeholders.