ChronicCareIQ app logo
ChronicCareIQ for Unify Office
by ChronicCareIQ

Operationalize CCM and RPM programs with ChronicCareIQ - a comprehensive Care Management platform


These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

Frontier + RingCentral
RingCentral for Symphony
RingCentral mit 1&1 Connected Calls
RingCentral mit ecotel
RingCentral mit Telekom
Unify Office by RingCentral

ChronicCareIQ App Integration for Unify Office

ChronicCareIQ for Unify Office

ChronicCareIQ is a comprehensive, award-winning technology that enables doctors, hospitals, and health systems to provide high-performing care management services for their patients without excessive costs or third-party call centers. Independently documented outcomes of 29% reduction in hospitalizations, 87% patient retention at one year with a 91% patient satisfaction.

There are now more than twenty Care Management related codes covered by Medicare, Medicare Advantage, and Commercial Payers. Care management reimbursements are based on the time staff spend on non-face-to-face care activities for patients with chronic diseases. On average, practice staff spends 80 hours per doctor per month on phone calls dedicated to patient care. Phone conversations with patients, their caregivers, their pharmacies, and other care providers count towards CCM and RPM reimbursements when documented properly.

Benefits of ChronicCareIQ and Unify Office:

  1. Automatically track and document phone time with enrolled patients and their caregivers
  2. Simple one-click outbound calls to patients ChronicCareIQ using Unify Office’s RingOut solution
  3. Increase patient satisfaction with proactive patient engagement tools

Original release date: 2021-01-23


ChronicCareIQ is available to all Unify Office customers

Compatible with all modern browsers (Chrome, Safari & Edge)

Must have a ChronicCareIQ License.

App Scope and Permissions

When authorized, this app will be granted the following permissions:

Call ControlControl and manage phone calls in real-time
Read AccountsView user account information, e.g. name, business name, and contact info
Ring OutPerform two-legged ring out phone calls
Read Call LogView user call log records
Webhook SubscriptionsManage and subscribe to webhook notifications