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Unify Office App for Citrix
Unify Office App for Citrix
by RingCentral Integration Team

Optimize the telephony delivery for your Unify Office App in Citrix.

Unify Office Integration with Citrix

In a typical VDI environment, Unify Office acts as any other application running in a virtual host environment. However, telephony media streams must make several extra network hops to reach the Unify Office service. If the network infrastructure is inadequate or unstable users may experience degradation in audio quality due to these extra hops.


With the Unify Office App for Citrix, we work to establish a direct media channel from your remote device where Citrix is installed to the Unify Office data center. This allows us to minimize the number of network hops and optimize the delivery of audio between callers.


Features:

  1. Use one business phone number for calling, SMS, and fax
  2. Staying connected has never been easier with Apps that Learn™
  3. Route incoming calls efficiently with a multi-level auto attendant
  4. Access advanced call options like Call Park, Call Flip, and more


Requirements

  1. Must have the Citrix Workspace Installed
  2. Must have the Unify Office app (web or desktop)
  3. Available for Windows and Mac OS