Tray.io is a next-generation integration platform supporting over 60 different enterprise software tools. Seamlessly connect Avaya Cloud Office with all your tools, and syncing key call and SMS data to the place it matters most.
CRM sync - pass Avaya Cloud Office data to CRMs like ProsperWorks and Salesforce, to provide context for sales and customer reps on customers.
Alerting - automatically receive smart alerts when SMS messages are sent or received.
Integrations aren’t isn't one size fits all. The Tray.io builder allows you to be flexible with your integrations, so you can tailor them to support the way you work!
The Tray visual workflow builder puts the power of the Avaya Cloud Office API at your fingertips. Retrieve data on call logs and SMS messages, and listen in real-time for message events.