Tenfold connects your CRM with TELUS Business Connect, bringing the data in your CRM to your fingertips when you need it most. Tenfold automatically logs your calls and also enables popups with caller info, click-to-dial capabilities, advanced call analytics and the creation of notes and tasks from within the popup. Supported CRMs include Salesforce, SugarCRM, Zoho, Close.io, InfusionSoft, Insightly. Inquire directly about unlisted CRMs.
Tenfold for RingCentral helps companies build better relationships, make more calls and ultimately close more deals. The Tenfold application provides the most robust CTI solution available for TELUS Business Connect users looking to connect their Business Conect phones with their CRM. Tenfold meets the needs of both managers and individual reps. End-users save time when Tenfold immediately detects the correct contact on inbound and outbound calls, automatically logs their calls and provides them with streamlined note-taking and task creation capabilities from outside their CRM. Managers gain better insight into employee performance and can start tracking meaningful metrics for their business as they relate to phone activity.
The typical CTI solution provides the following:
Tenfold provides all of this and a whole lot more! These features include:
This is a third-party application provided by RingCentral and Tenfold. TELUS Business Connect users can login using their Business Connect credentials and gain access to all the functionality that is provided for RingCentral users.