TELUS Business Connect for Zapier
Automate your communication workflows with 500+ pre-integrated apps on Zapier.
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Zapier App Integration for TELUS Business Connect
RingCentral for Zapier seamlessly integrates TELUS Business Connect with Zapier's automation solution. Zapier makes it easy to automate tasks between apps, and TELUS Business Connect's integration with Zapier makes it easy to create custom workflows that’s triggered by or invokes voice, sms, and fax activities on TELUS Business Connect.
Detailed Description:
Supported Triggers
- New Call Recording - Triggers when a new call recording is generated.
- Missed Call - Triggers when a new call is missed.
- New SMS - Triggers when you send or receive a SMS.
- Call Ended - Triggers when a call that was connected ends.
- New Voicemail - Triggers when a new voicemail arrives in your account.
Supported Actions
- Send Fax - Send a new Fax using a document of your choice.
- Send SMS - Send a SMS with text you specify.
- Generate RingOut Call - Start RingOut call to connect two phone numbers of your choice.
Original release date: 2018-07-10
Requirements
- RingCentral for Zapier is available for TELUS Business Connect customers.
- You must have an active Zapier account.
- Requires Windows® 7 (or later) or Mac OS® X 10.7 Lion (or later).
- Supported browsers include: Chrome™ 41 (or later), Firefox® 37 (or later), Safari® 7.x (or later), and Internet Explorer® 11.x (or later).
Installation
This is a third-party application provided by RingCentral and Zapier. TELUS Business Connect users can login using their Business Connect credentials and gain access to all the functionality that is provided for RingCentral users.
App Scope and Permissions
When authorized, this app will be granted the following permissions:
| Permission | Description |
|---|---|
| Read Messages | View message store data, including SMS, fax, voicemail, etc. |
| Faxes | View, send and receive faxes |
| Read Presence | View user presence status |
| Meetings | Create, view, update and delete meetings |
| Read Call Recording | Download call recording content and media |
| A2P SMS | View and send high-volume A2P SMS messages |
| Read Client Info | View client application provisioning information |
| Read Contacts | View personal address book contacts |
| Read Accounts | View user account information, e.g. name, business name, and contact info |
| Problem Reports Management | Manage Client Problem Reports |
| Ring Out | Perform two-legged ring out phone calls |
| SMS | Send and receive SMS/MMS messages |
| Read Call Log | View user call log records |
| Webhook Subscriptions | Manage and subscribe to webhook notifications |
| Send Usage Info | Send usage information to enable reporting |