Deliver more memorable customer experiences and increase productivity by integrating Business Connect phone system directly into Zendesk.
Integrate seamlessly with TELUS Business Connect for Zendesk and see your helpdesk productivity increase. With Business Connect for Zendesk running in your Zendesk account, you can use any Business Connect device to make and take calls. You can make calls from Zendesk just by clicking on the phone number displayed on-screen. Incoming calls automatically bring up matching client records and create new Zendesk cases.