SugarCRM for TELUS Business Connect by Intelestream Inc.

Bring the convenience and flexibility of TELUS Business Connect's cloud-based phone system directly into your SugarCRM workflow, enhancing productivity while providing valuable new tools for your team. Click-to-dial functionality makes it simple to instantly call any number in your SugarCRM database. Incoming calls are automatically matched with existing records, displaying relevant details instantly. This cloud-based application requires no additional software. All you need is an active internet connection and a web browser.

Features: 

• Complete Integration: Combine the power of SugarCRM's data management and reporting with the flexibility and cost benefits of RingCentral.
  
• One-Click Calling: Simply click the phone number on a CRM record to start a call.
  
• Efficiency Boost: Spend more time servicing your clients and less time dialing.
  
• Inbound Insights: Inbound calls are automatically matched with existing CRM records, instantly providing vital details about the person on the other side of the line.
  
• Call-Based Reports: Run reports on all calls to view phone activity for each CRM user.