TELUS Business Connect for PracticeSuite
Enhance PracticeSuite with embedded communications capabilities and create a more collaborative experience.
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These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.
TELUS Business Connect for PracticeSuite
TELUS Business Connect for PracticeSuite Chrome browser extension, add click-to-call function to phone numbers in PracticeSuite, features.
Let TELUS Business Connect for PracticeSuite enhance your experience by automating workflows, increasing call efficiency, and improving the quality of customer interactions.
This integration is a Google Chrome extension.
This integration is a community project using the TELUS Business Connect Embeddable widget, not an officially supported product, however, community support directly from the developers is available.
Key features
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Add click-to-call tooltips for phone numbers
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Auto show phone number owner name in calling panel
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RingCentral Video: Click to open RingCentral Video & syncRingCentral Video recordings to HubSpot
Installation
Download chrome extension zip file and decompress in local and goto chrome://extensions/ to open developer mode and load unpackaged files.
RingCentral Labs
RingCentral Labs is a program that lets RingCentral engineers, platform product managers and other employees share RingCentral apps they've created with the customer community. RingCentral Labs apps are free to use, but are not official products, and should be considered community projects - these apps are not officially tested or documented. For help on any RingCentral Labs app please consult each project's GitHub Issues message boards - RingCentral support is not available for these applications.
Original release date: 2020-04-07
Requirements
Lasteast Chrome browser
App Scope and Permissions
When authorized, this app will be granted the following permissions:
| Permission | Description |
|---|---|
| Edit Reporting Settings | Viewing and updating call reporting settings |
| Call Control | Control and manage phone calls in real-time |
| Edit Meetings Presence | View and modify user meeting presence status |
| Meetings | Create, view, update and delete meetings |
| Voicemail Broadcasting | Broadcast voicemail messages |
| VoIP Calling | Register VoIP-enabled devices, and make and receive VoIP calls |
| Read Client Info | View client application provisioning information |
| Glip | Deprecated: TeamMessaging permission should be used instead |
| Team Messaging Internal | Manage Team Messaging data using an internal Team Messaging API |
| Direct Ring Out | Place phone calls via direct RingOut |
| Read Contacts | View personal address book contacts |
| Read Accounts | View user account information, e.g. name, business name, and contact info |
| Team Messaging | Post messages, as well as view, edit and delete Team Messaging related data |
| Webhook Subscriptions | Manage and subscribe to webhook notifications |
| Edit Presence | View and modify user presence status |
| Send Notifications | Send notifications to the current user |
| Read Messages | View message store data, including SMS, fax, voicemail, etc. |
| Faxes | View, send and receive faxes |
| Glip Internal | Manage Glip data using an internal Glip API |
| Read Presence | View user presence status |
| Read Call Recording | Download call recording content and media |
| Read Live Reports | Live call log reporting read-only access |
| Contacts | View, create, update and delete personal address book contacts |
| Telephony Sessions | Control advanced telephony session features |
| Ring Out | Perform two-legged ring out phone calls |
| SMS | Send and receive SMS/MMS messages |
| Internal Messages | Send, and edit intra-company text messages |
| Read Call Log | View user call log records |
| Accounts | View, create, update and delete account information |
| Edit Messages | View and update message store data, including SMS, fax, voicemail, etc. |