Nuclei provides TELUS Business Connect customers with the ability to automatically export, enrich, and archive all voice communications taking place within TELUS Business Connect, including:
The integration is based on the TELUS Business Connect Voice API which enables Nuclei to receive and archive recordings and related metadata. To enable connectivity customers must install the Nuclei archiving app from the TELUS Business Connect App Gallery.
Afterwards, Nuclei will automatically retrieve and archive call recordings that take place enabling archival and further processing in other 3rd party applications.
The following types of TELUS Business Connect events are supported for archiving:
The following types of metadata are supported for each recording:
The following Nuclei AI Services are supported with this integration:
The following archiving destinations are supported for TELUS Business Connect Archiving:
For more information on Compliance Archiving for TELUS Business Connect and for a demonstration of related capabilities please contact Nuclei's sales team at email@example.com.
When authorized, this app will be granted the following permissions:
|Read Accounts||View user account information, e.g. name, business name, and contact info|
|Read Call Log||View user call log records|
|Read Call Recording||Download call recording content and media|