TELUS Business Connect for Microsoft Teams app integration

TELUS Business Connect for Microsoft Teams brings robust, enterprise-grade communications and collaboration capabilities to the Teams app.

With the Microsoft Office 365 integration installed, users can make TELUS Business Connect voice calls, send SMS', and initiate TELUS Business Connect Meetings in Teams. With the TELUS Business Connect Microsoft Teams native bot, users can leverage the bot to post-meeting and audio conference call details into any conversation and initiate outbound calls. Streamline workflows and work more productively with TELUS Business Connect for Microsoft Teams.

Features

1. Set TELUS Business Connect as the default for all communications (calls, SMS messages, meetings.)
2. Easily initiate calls out of Microsoft Teams using TELUS Business Connect from within a chat on desktop and web or via the Chrome extension.
3. Make and receive calls, send and receive business SMS, and post-meeting details directly from Microsoft Teams from the web interface.

AT&T Office@Hand for Microsoft Teams Bot

Simply @ mention the TELUS Business Connect bot in a Teams conversation to bring up a host of functions including:

1. TELUS Business Connect Call - Posts TELUS Business Connect Conference call dial-in and access code. Users have the ability to click to join the call from the conversation and access global dial-in numbers if needed.
2. TELUS Business Connect Meet - Posts TELUS Business Connect Video ID and dial-in number. Users have the ability to click to join the meeting from the conversation and access global dial-in numbers if needed.
3. TELUS Business Connect Help - Brings back the TELUS Business Connect Bot menu and lists bot commands.
4. TELUS Business Connect Logout - Successfully logs a user out of their TELUS Business Connect account.

Requirements

1. Supports Teams desktop and web app.
2. Available for TELUS Business Connect Standard subscriptions and above.