State of the art call, easy to use, call recording software with advanced reporting tools and extended recording storage.
These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.
Hansen Software Corporation is a leading provider of call recording and call accounting products. Hansen Call Recording presents the unique opportunity to enjoy all of the functionality of call recording without sacrificing the efficiency and reporting capabilities of a state-of-the-art call accounting system. Hansen Call Reports is a state-of-the-art, easy-to-use, call accounting software that will improve your business’ productivity, save you time and increase revenue.
CDR and call recordings are offboarded from the PBX, allowing for long-term storage (archival). Archived data can be searched, filtered, etc. to easily locate call recordings based on call details (e.g. called party number, date/time, etc.).
Hansen Call Recording offers more than 90 rolling days of recording retention. Packages are available for retaining call accounting data and audio recordings indefinitely.
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When authorized, this app will be granted the following permissions:
Permission | Description |
---|---|
Read Accounts | View user account information, e.g. name, business name, and contact info |
Read Call Log | View user call log records |