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TELUS Business Connect Google Workspace Add-on
TELUS Business Connect Google Workspace Add-on
by RingCentral

The TELUS Business Connect makes communicating with Gmail and Calendar easier.

TELUS Business Connect Google Workspace Add-on

The TELUS Business Connect Google Workspace Add-on makes communicating with email and calendar easier. Quickly access TELUS Business Connect directly from the Add-ons bar to seamlessly call, text, view communications history, and schedule meetings. Streamline business communications and increase productivity across all functions with TELUS Business Connect and Google integrated.

Key Features

Gmail

  1. Users can transform their Gmail application, accessing and messaging contacts within the context of any email conversation--on any device.
  2. Surface contextual information within Gmail message threads
  3. Make outbound calls and send SMS messages directly from email conversations
  4. View recent call history
  5. Start a new email conversation from within a contact card
  6. View presence of TELUS Business Connect contacts

Calendar

  1. Schedule a meeting from the Google Workspace Add-on sidebar
  2. Configure TELUS Business Connect meeting settings: use a personal meeting ID, require a meeting password, enable waiting rooms, end-to-end encryption, and more
  3. Join the meeting from within Google Calendar

Benefits

Seamless integration with Gmail

Work smarter within Gmail threads, access important information and gain insight on current and new contacts faster.

Productive team collaboration

The ability to view the presence status of your contacts in Gmail evolves your team communication streams, keeping projects moving forward in a productive way.

Streamlined business communications

Work more efficiently without flipping through multiple applications to access key business functionalities.

Requirements

  1. TELUS Business Connect Google Workspace Add-on is available to all customers.
  2. Must have a Gmail or Google Calendar account


App Scope and Permissions

When authorized, this app will be granted the following permissions:

PermissionDescription
Read MessagesView message store data, including SMS, fax, voicemail, etc.
Read PresenceView user presence status
Edit Call LogView, update and delete user call log records
MeetingsCreate, view, update and delete meetings
Read Client InfoView client application provisioning information
Read ContactsView personal address book contacts
Read AccountsView user account information, e.g. name, business name, and contact info
Problem Reports ManagementManage Client Problem Reports
Ring OutPerform two-legged ring out phone calls
SMSSend and receive SMS/MMS messages
Internal MessagesSend, and edit intra-company text messages
Read Call LogView user call log records
Send NotificationsSend notifications to the current user
Send Usage InfoSend usage information to enable reporting