TELUS Business Connect for Bullhorn
Enhance your Bullhorn experience with embedded cloud communications capabilities to create a more collaborative CRM experience.
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Bullhorn for TELUS Business Connect
TELUS Business Connect for Bullhorn provides a seamless integration with your TELUS Business Connect solution and your Bullhorn organization. Improve the process of managing customer account information before, during, and after a finished call without having to switch between multiple applications. With all of your business communications in one place, you and your employees can be more productive and work more efficiently.
- Choose to use the TELUS Business Connect App as a calling endpoint in Bullhorn.
- You can now hold, hangup, or transfer from the Tenfold desktop app and chrome extension
Click-to-call: Place calls from within Bullhorn or any Chrome browser tab by clicking on any phone number, saving time and improving call efficiency.
Instant screen pop: Inbound and outbound calls trigger screen pops with a 360° view of the opposite party so you’re better equipped to have insightful conversations. View the information and activity related to the call and take notes and set next steps within TELUS Business Connect.
- Quickly search for an existing Bullhorn record or create a new record while on an active call. Once the record is found or created, click to call out or view the record’s information, complete activity history, and available actions all within TELUS Business Connect.
- Create a new contact, lead, or candidate within TELUS Business Connect.
- Assign your call as a new customer, prospect, lead, contact, opportunity, case, or quote.
- Capture every interaction within Bullhorn with automatic call logging so you never miss an interaction.
Real time analytics: Gain insights on every call. With comprehensive reports and dashboards, get a deeper view into your team’s performance.
- TELUS Business Connect for Bullhorn is available for Premium and Premium+ customers.
- Must be a Windows, Linux, or Mac-based computer
- Needs the Google Chrome browser or Tenfold desktop application for Windows or Mac
- Needs access granted to TELUS Business Connect for Bullhorn servers from whitelist
- Needs administrative access to the organization’s Bullhorn instance
- Supported by TELUS Business Connect, powered by Tenfold
- Latest Update: 10/04/21