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Trata AI
by Trata AI USA Corp

Trata captures customer conversations across phone, in-person, and web - spots what's off, triggers instant alerts, and auto-coaches with AI

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These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

Charter Enterprise
Charter SMB
Cox Business Connect with RingCentral
Frontier + RingCentral
Optus
RingCentral for Symphony
RingCentral mit 1&1 Connected Calls
RingCentral mit ecotel
RingCentral mit Telekom
Rise America
Unify Office by RingCentral

Trata AI

Trata AI empowers sales and service teams to convert more deals and deliver exceptional customer experiences by capturing, analyzing, and coaching every conversation across phone, web, and in-person channels seamlessly integrated with RingCentral.

Key features:

  1. Auto-record and analyze calls from RingCentral for actionable insights.
  2. AI-powered scoring and instant feedback on team performance.
  3. Real-time alerts for underperforming calls and missed opportunities.
  4. Roleplay simulations to practice handling objections and service scenarios.
  5. Manager dashboards to track trends, standardize best practices, and save coaching time.

Drive higher win rates and service excellence with Trata AI and RingCentral.

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