Bring the convenience and flexibility of Avaya Cloud Office's cloud-based phone system directly into your SugarCRM workflow, enhancing productivity while providing valuable new tools for your team. Click-to-dial functionality makes it simple to instantly call any number in your SugarCRM database. Incoming calls are automatically matched with existing records, displaying relevant details instantly. This cloud-based application requires no additional software. All you need is an active internet connection and a web browser.
- Complete Integration: Combine the power of SugarCRM's data management and reporting with the flexibility and cost benefits of Avaya Cloud Office.
- One-Click Calling: Simply click the phone number on a CRM record to start a call.
- Efficiency Boost: Spend more time servicing your clients and less time dialing.
- Inbound Insights: Inbound calls are automatically matched with existing CRM records, instantly providing vital details about the person on the other side of the line.
- Call-Based Reports: Run reports on all calls to view phone activity for each CRM user.