This integration will post a message to the BT Cloud Phone team messaging conversation of your choice from any ServiceNow business rule script. Use business rule event driven scripts to invoke web services, change field values, modify date formats, and more!
Productive team collaboration
Quickly and easily share ServiceNow updates with any team or direct message conversation within the BT Cloud Phone app.
Receive post notifications any time a ServiceNow business script rule is triggered and tag co workers directly from within the BT Cloud Phone app, consolidating your work environment into a single view.
Reduce email and app overload
Pull updates into the BT Cloud Phone app instead of receiving multiple notification emails from ServiceNow.