Deliver more memorable customer experiences and increase productivity by integrating RingCentral and Zendesk.
With the new message hub feature users can:
With seamless integration between RingCentral and Zendesk, you can simply click to dial, eliminating misdials and improving call efficiency. Incoming calls automatically bring up matching customer records or create new Zendesk cases, enabling agents to provide quicker and more personalized responses. Let RingCentral for Zendesk streamline your help desk workflows, boost agent productivity, and improve the quality of interactions you have with your customers.
Integrating your RingCentral solution with everyday applications, such as Zendesk, allows you to automate tedious tasks, make your workflows more efficient, and offer your customers a superior experience.
RingCentral for Zendesk reduces the need for agents to switch between multiple devices and applications to access business functionalities and accomplish their tasks.
Intuitive user interface and optimized actions, such as click to dial and customer information pop-ups, allow agents to deliver a timely, highly customized experience for all calls.