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Zoho Desk for RingCentral with Verizon
by Zoho

Make every call count. Integrate your cloud communications account with Zoho Desk—the context-aware help desk software.

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These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

Charter Enterprise
Charter SMB
Frontier + RingCentral
RingCentral for Symphony
RingCentral mit 1&1 Connected Calls
RingCentral mit ecotel
RingCentral mit Telekom
Unify Office by RingCentral

Zoho Desk App Integration for RingCentral with Verizon

Having customer call records and customer tickets in two separate places leads to loss of valuable data and time. RingCentral with Verizon for Zoho Desk makes this process much more efficient. Agents can now make and receive calls, log them and add them as tickets—all from within Zoho Desk. This helps create streamlined data, more context, and better customer relationships.

Detailed description:

  1. Don't dial. Just click—Call your customers and receive them without leaving your ticket interface. 
  2. Know who's calling—Convert the calls into tickets and add notes via an automatic pop-up screen, for better context. 
  3. Recall, anytime—Calls are automatically logged within Zoho Desk for better monitoring and analysis.
  4. Easy to setup—You can integrate Zoho Desk with RingCentral with Verizon in just a few simple steps. 


  1. Zoho Desk for RingCentral with Verizon is available for RingCentral with Verizon Standard, Premium and Enterprise customers.
  2. You must have a Zoho Desk Professional or Enterprise Edition account.
  3. Requires Windows® XP or above or Mac OS® X 10.8 Mountain Lion or above.
  4. Supported browsers include Chrome™ 30 (or later), Firefox® 25 (or later), Safari® 6.0.5 (or later), and Internet Explorer® 10 (or later).