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Velvetech for RingCentral with Verizon
by Velvetech, LLC
2349A50B-6A6C-4159-B8ED-C9BCA202A277PREMIER PARTNER

Stay competitive with immediate actionable insights driven by Velvetech’s AI-powered call analytics.

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ALSO AVAILABLE FOR

These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

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Unify Office by RingCentral

Velvetech App Integration for RingCentral with Verizon

Extract actionable insights while your rep is on the call with Velvetech’s AI-powered call analytics seamlessly integrated with RingCentral with Verizon. Effective call analytics begins with an accurate transcription. Our service automatically recognizes speech in phone conversations and converts it into text.

The solution includes:

  1. Real-time call transcription
  2. Speaker identification technology for caller voice separation
  3. Call meta-data capturing
  4. Technology to fit the client operations supporting IT infrastructure thanks to a full set of API integrations with RingCentral with Verizon, sales enablement tools, CRM applications, etc.

With our integrated AI solutions for RingCentral with Verizon, you get a turnkey platform ready to be used for solving complex call center business challenges and improve performance, adherence to operational rules and sales process, agent accountability, training, and compliance.

Case Study: AI Call Analytics for Insurance

Requirements

RingCentral with Verizon Premium, Enterprise, and Contact Center Customers