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TigerTMS iLink WEB
by TigerTMS Ltd

TigerTMS provides indispensable core connectivity and management solutions trusted worldwide.

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These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.

Charter Enterprise
Charter SMB
Frontier + RingCentral
RingCentral for Symphony
RingCentral mit 1&1 Connected Calls
RingCentral mit ecotel
RingCentral mit Telekom
Unify Office by RingCentral

A communication hub for the TigerTMS suite via RingCentral with Verizon

iCharge Enterprise has a comprehensive set of Communication Management features that provide real-time information to improve operations:

  1. Dashboard view of your hotel operations including; room status, occupancy levels, system alerts
  2. Fast billing of voice usage for guests and administration teams
  3. Automatic production of a range of reports to give detailed analysis, and enable operational improvements

TigerTMS iLink WEB is the application module available as part of iCharge Enterprise for integration to RingCentral with Verizon within hospitality environments. Once enabled and together with connectivity to a Property Management System a fully automated service is available.

Functions include

  1. Call ticket logging and reporting – Outgoing / Incoming / Internal call directions logged. If required guest outgoing calls can be 'marked up' and posted to Guest bill on hotel Property Management System
  2. Bar/Unbar phone - by default guest extensions will be barred if vacant. Guest extensions unbarred and outgoing calls permitted only if room occupied and guest has credit as instructed by PMS
  3. Add/Remove Guest name - provide that VIP service to every guest that calls a RingCentral with Verizon admin extension by being able to address them by name upon answer.
  4. Room Move - guest decides they wish to change rooms then no problem
  5. Room Status Clean/ Dirty/ Inspected update - housekeepers can instantly update the status of the room on PMS from the phone.