Tracks calls, SMS, contacts, and communications in Google Sheets

Google Sheets is a great solution for businesses looking for a simple and affordable CRM solution, especially for RingCentral customers whose companies don’t already use a dedicated CRM system. By integrating Google Sheets with RingCentral, you can transform your Google Sheets into a low-cost, easy-to-use CRM solution that anyone in your organization can leverage for free. While not a comprehensive CRM solution to be sure, it is great for tracking calls, communications and contacts.

Streamline Your Business Workflows

Imagine having all of RingCentral’s robust communication tools right within Google Sheets. Make calls, send SMS messages, and access voicemails directly from your Sheets without needing to switch between multiple applications. This seamless integration allows your team to stay organized, track tasks, and communicate with customers efficiently, ensuring no detail gets missed.

Effortless Data Synchronization

Ensure that your Google Sheets are always up to date with the latest client interaction data. Automatically sync call history, SMS logs, and voicemails with your Sheets, keeping your information organized and easy to access. Real-time synchronization makes it easy for your team to make informed decisions and offer a seamless experience to your clients.

Maximize Productivity with Click-to-Call

Time is precious, and with the RingCentral click-to-call feature within Google Sheets, you can save valuable time. Simply click on phone numbers within any of your Sheets to make calls instantly, eliminating the need to manually dial numbers. This allows your team to focus more on what matters: delivering excellent service to your clients.

Stay Connected, Anytime, Anywhere

The RingCentral integration works even if Google Sheets isn’t open. You can still make and receive calls, ensuring that you’re always connected and ready to handle customer inquiries, no matter where you are or what task you’re working on.