Real-Time 9-1-1 & Emergency Notifications - Including Lock-down and custom alerting, mobile-app-based safety tools, and more.
These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.
GenAlert turns your phone system into a powerful distress awareness system. GenAlert is our real-time emergency reporting and awareness package that detects when a 911 is initiated and immediately notifies you by alarm, RingCentral with Verizon Team Messaging & IM, SMS text, email and even directly via security staff phones.
Now you can rest knowing your staff are protected in the event of an emergency!
Implementing a dedicated, on-site emergency notification solution is the most cost-effective way to dramatically lower both on-site and EMS response time while adding extra security for your staff. Not only are you alerted of staff in distress, but you can attach additional important information to Alerts such as employee names, phones, health conditions, special medications, etc. When rapidly notified, your staff can attend to an emergency almost immediately and can be ready to lead help in the right direction when it arrives. This level of response has already become a legal requirement in many jurisdictions and more will follow in the coming years.
When authorized, this app will be granted the following permissions:
|Call Control||Control and manage phone calls in real-time|
|Read Presence||View user presence status|
|Read Accounts||View user account information, e.g. name, business name, and contact info|
|Team Messaging||Post messages, as well as view, edit and delete Team Messaging related data|
|Read Call Recording||Download call recording content and media|
|Webhook Subscriptions||Manage and subscribe to webhook notifications|
|Glip||Deprecated: TeamMessaging permission should be used instead|