Bubble
Connect your cloud communications with almost any CRM- ERP software provider.
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ALSO AVAILABLE FOR
- RingCentral
- AT&T Office@Hand
- Avaya Cloud Office
- BT Cloud Work
- Rainbow Office
- TELUS Business Connect
- Unify Office
- Vodafone Business UC
These service providers are built on top of the RingCentral Platform. Apps that work for RingCentral also work for these service providers.
Bubble app integration
With the integration tool Bubble, you can integrate your phone system to almost any CRM/ERP system.
By an incoming or outgoing call a pop-up will show with all the details of the customer, client or supplier. From here you can open the customercard, open a ticket or perform another action. There is also a possibility to see which colleague had the last contact with the customer. This is useful when a customer is calling back and but doesn't know who called him or her.
After the call, there is an option to create a call log with a call note you made during the call.