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Statflo for Eastlink
Statflo for Eastlink
by Statflo

Statflo's retail workflow integrates with Eastlink so you can make, receive, and log calls using RingOut or In-App Calling.

Statflo for Eastlink

The first integrationof Eastlink made specifically for retail front-line staff. 

Allows Statflo users to make, receive and log calls via RingOut or In-App Dialing when staff are working their local leads and time-sensitive campaigns. Provides audited results and enables your team to log better, more complete call activity. Provides "intelligent" call disposition tracking, audited call duration times (in seconds), click-to-dial call success categorization and advanced error correction.


Key Benefits

  1. Increase call efficiency and save time on misdials with click-to-dial
  2. Save time by removing repetitive, manual and time-consuming tasks
  3. Improve reporting accuracy by ensuring all call activity is audited 
  4. Help your team stay on track by streamlining important sales processes

Key Features

  1. Adaptive, intelligent disposition tracking (changes based on call outcome)
  2. Audited call duration times (in seconds) which displays in reporting
  3. Call someone right from Statflo with simple click-to-call functionality
  4. Supports Eastlink RingOut or In-App Dialing
  5. Track the productivity and conversion rates of campaigns managed in Statflo


Original release date: 2017-01-05

Requirements

  1. You must have a Statflo account
  2. Browsers Supported: Google Chrome, Mozilla Firefox, or Internet Explorer. 
  3. For In-App dialing, Google Chrome must be used (IE does not support WebRTC).

App Scope and Permissions

When authorized, this app will be granted the following permissions:

PermissionDescription
Read PresenceView user presence status
Read AccountsView user account information, e.g. name, business name, and contact info
Ring OutPerform two-legged ring out phone calls
Read Call LogView user call log records