Use Voice Commands to initiate and manage RingCentral access through Alexa-enabled devices.
Together, RingCentral and Amazon deliver a simple and secure communications solution by blending voice commands to access vital business features on technology you use every day. With RingCentral for Alexa, it's easy to go hands-free and stay on top of your conversations and messages anytime, anywhere.
► Seamless integration with daily life
You talk to your Alexa-enabled devices every day to check the weather, play music, and now, to manage your business communications. Stay connected at home, your office, and any workspace in between.
► Voice-activated calls and texts
Use your RingCentral phone numbers to easily initiate calls, send text messages, retrieve your voicemails, and even reply back using simple voice commands with your Alexa-enabled device.
► Secure voice access to communications
Amazon's intelligent voice recognition feature allows Alexa-enabled devices to authenticate your identity, ensuring secure access to your business communications features.
Available for RingCentral Office customers in all tiers; not available for RingCentral Professional or Fax customers
• Requires an Alexa-enabled device such as the Amazon Echo or the Amazon Echo dot
• Available for customers in the United States only. Additional countries will be supported as Amazon Alexa for Business expands to different regions
English language is supported. Additional languages will be supported as Amazon Alexa for Business expands to different regions
When authorized, this app will be granted the following permissions:
|Read Contacts||View personal address book contacts|
|Read Accounts||View user account information, e.g. name, business name, and contact info|
|Ring Out||Perform two-legged ring out phone calls|
|SMS||Send and receive SMS/MMS messages|
|Edit Messages||View and update message store data, including SMS, fax, voicemail, etc.|